BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)


  1. Posts : 33
    Windows 7 pro x64
       #1

    BSOD "Unexpected Kernel Mode Trap" without errorNo (W8.1)


    Hi,
    I'm on Windows 8.1 (I don't think there's eightdotoneforums.com) and I had this BSOD a lot of times for a few days. I have removed any hardware I added (just a bluetooth dongle) and it still happens. If I do a restoration to a previous state, it works again only if I go in safe mode first. So let's just put it this way :
    1) I try to reboot or shutdown my computer, but it doesn't work, so I use the hardware button
    2) When it tries to boot, it gives me the BSOD just after the OS booting menu
    3) 2nd boot, I restore the computer to a previous state, then reboot
    4) the reboot ends up in BSOD so I enable safe mode
    5) I can boot in safe mode and I have the message "your computer was successfully restored blahblah"
    6) I reboot in normal mode but it still doesn't work (i'm in safe mode right now)

    The only software that is deleted by the restoration point is a redistributable provided with the installation of a game, Elite Dangerous.

    There wasn't any error code each time.

    I did my research and it appeared that Avast might have been part of the problem, but thing is I uninstalled it a few days ago (with the clean uninstall) so it shouldn't be the case. I have redone the clean uninstall just in case.

    I uploaded the files gathered by your Log collector (oh and it creates the zip file in c:\...\desktop no matter what, except that my desktop is in D: )

    Thanks a lot!
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2
      My Computer


  3. Posts : 1,870
    MS Windows 7 Professional 64-bit SP1
       #3
      My Computer


  4. Posts : 33
    Windows 7 pro x64
    Thread Starter
       #4

    Thank you, I'll write it there.
      My Computer


 

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