Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Keeps Shutting Down without Going to Sleep

18 Nov 2014   #21
Jesse Williams

Windows 10 Home 64-bit
 
 

Log Name: System
Source: TXEIx64
Date: 11/18/2014 1:34:21 PM
Event ID: 1
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Cindy-PC
Description:
The Intel(R) Trusted Execution Engine Interface is being reset.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="TXEIx64" />
<EventID Qualifiers="32775">1</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-18T19:34:21.823818000Z" />
<EventRecordID>6689</EventRecordID>
<Channel>System</Channel>
<Computer>Cindy-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>00000000010000000000000001000780000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>


My System SpecsSystem Spec
.
18 Nov 2014   #22
maxie

windows 7 home 64bit
 
 

Have you checked the Power Settings in the BIOS ? .... Did you run Windows Updates ?
My System SpecsSystem Spec
18 Nov 2014   #23
Jesse Williams

Windows 10 Home 64-bit
 
 

I did do a settings change in the BIOS, either you or someone from the Windows 8 forum told me to do that. I always check for Windows updates everyday.
My System SpecsSystem Spec
.

18 Nov 2014   #24
Jesse Williams

Windows 10 Home 64-bit
 
 

There is a driver update for that TXE thing. I saw that on the Acer Support website last night.
My System SpecsSystem Spec
18 Nov 2014   #25
maxie

windows 7 home 64bit
 
 

My System SpecsSystem Spec
18 Nov 2014   #26
Jesse Williams

Windows 10 Home 64-bit
 
 

It booted in restart mode this morning, so I did the command in command prompt (admin) on what you just sent me. Let me try it again. By any chance, do you think this is driver related?
My System SpecsSystem Spec
18 Nov 2014   #27
maxie

windows 7 home 64bit
 
 

Could be related to the Update last night ... Read the Link below ...

Intel Trusted Execution Engine - Should I Remove It?
My System SpecsSystem Spec
18 Nov 2014   #28
Jesse Williams

Windows 10 Home 64-bit
 
 

Turn on fast startup (recommended) is unchecked.

Sleep is checked.

Hibernate is unchecked.

Lock is checked.

When I press the power button: Shut down.

When I press the Sleep button: sleep.

Password protection on wakeup

Require a password (recommended): not selected.

Don't require a password: selected.
My System SpecsSystem Spec
18 Nov 2014   #29
Jesse Williams

Windows 10 Home 64-bit
 
 

I read the link. What's it saying? Didn't quite get it. :)?
My System SpecsSystem Spec
18 Nov 2014   #30
maxie

windows 7 home 64bit
 
 

Recommended Windows 8 users should Uninstall it ..
My System SpecsSystem Spec
Reply

 Computer Keeps Shutting Down without Going to Sleep




Thread Tools




Similar help and support threads
Thread Forum
shutting down vs. sleep mode
I have an HP EliteBook 8440p with Win 7 Pro. Every evening before I go to bed I shut down my computer and reboot it in the morning. My neighbour insists that shutting down and booting does more damage and causes more problems to a pc than putting it in sleep mode when not in use even right...
General Discussion
BSOD Shutting Down and Putting Computer to sleep, Error 0x0000009f
Recently I have been having problems with shutting down and putting my computer to sleep. I do not know the cause nor have I had this problem before. I sadly do not have the stop code parameter information but I do have the files made by the dm collector. All I know about this code is that it may...
BSOD Help and Support
Computer when put into sleep, ends up shutting off instead
Windows 7 professional 64 bit , i put my computer to sleep and it take about 1-2 min then my computer shuts off completely and i have to turn it on by pressing the power button, and windows starts and says windows did not shut down properly, restart normally or safe mode , command prompt, why...
General Discussion
Laptop going to sleep instead of shutting down.
Hello all, Any ideas why this is happening? I am unable to shutdown the laptop. Its a Dell laptop running Windows 7 64BIT. Kind Regards, Carlos
General Discussion
shutting down sleep
On a brand new (two weeks max) Win 7 professional x64 system set up by Dell, on which...following a tutorial posted here...I disabled password log in at start up, when the computer is inactive for a while it will either ask for a password to come back or it freezes so that a soft boot is necessary...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:58.
Twitter Facebook Google+