Computer Keeps Shutting Down without Going to Sleep

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  1. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #771

    I just hope they can fix it. You know how I hate waiting. I'm thinking its a bad driver. I'm thinking its the Kernel power driver. I don't know. How long do you think it will take for them to fix it?
      My Computer
    Quote Quote

  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #772

    It is not a Driver problem ... Have you sent it away yet ? ...
      My Computer
    Quote Quote

  4. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #773

    No. We are tomorrow.
      My Computer
    Quote Quote

  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #774

    At least you have another Computer :)
      My Computer
    Quote Quote

  7. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #775

    That's true. I am just odd when it comes to one of my belongings being messed up, and me being unable to use them.
      My Computer
    Quote Quote

  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #776

    The Link below might be useful Jesse ...


    Repair Questions and Answers
      My Computer
    Quote Quote

  10. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #777

    I talked to Acer online, and they said it is most definitely a hardware issue. What kind of hardware problem do you think it is?
      My Computer
    Quote Quote

  11. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #778

    Hi Jesse .... Could be many things PSU or Motherboard ... Did Acer tell you to send it for Repairs ? ..
      My Computer
    Quote Quote

  12. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #779

    Yes, I have to send it in for repairs. I am going to send you an email that they sent me. Can you narrow it down so that I can understand it better?
      My Computer
    Quote Quote

  13. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #780

    Sure send it ...
      My Computer
    Quote Quote

 
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