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Windows 7: Computer Keeps Shutting Down without Going to Sleep

11 Dec 2014   #851
Jesse Williams

Windows 10 Home 64-bit
 
 

What does soft loading the hard drive mean? Resetting it?


My System SpecsSystem Spec
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11 Dec 2014   #852
maxie

windows 7 home 64bit
 
 

What was the rest of the Message they sent you ? ..
My System SpecsSystem Spec
11 Dec 2014   #853
Jesse Williams

Windows 10 Home 64-bit
 
 

I really couldn't understand the lady. She said they soft loaded the hard drive and reset everything back to factory defaults. If I heard correctly, she said they didn't find any faulty drivers. So, I don't know.
My System SpecsSystem Spec
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11 Dec 2014   #854
maxie

windows 7 home 64bit
 
 

Okay they have Reset your Computer to its original state when you bought it ...
My System SpecsSystem Spec
11 Dec 2014   #855
Jesse Williams

Windows 10 Home 64-bit
 
 

Yes, I guess so. I hope it's fixed.
My System SpecsSystem Spec
11 Dec 2014   #856
maxie

windows 7 home 64bit
 
 

Should be it would be unlikely they would Return it if not working proper ...
My System SpecsSystem Spec
11 Dec 2014   #857
Jesse Williams

Windows 10 Home 64-bit
 
 

Okay
My System SpecsSystem Spec
17 Dec 2014   #858
Jesse Williams

Windows 10 Home 64-bit
 
 

I think they did more to this computer than soft load the hard drive. When I did a system reset, it still wouldn't work. How did they manage to get it to work right?
My System SpecsSystem Spec
17 Dec 2014   #859
maxie

windows 7 home 64bit
 
 

We have no way of knowing what was done to your Computer Jesse ...
My System SpecsSystem Spec
17 Dec 2014   #860
Jesse Williams

Windows 10 Home 64-bit
 
 

I know! It just puzzles me.
My System SpecsSystem Spec
Reply

 Computer Keeps Shutting Down without Going to Sleep




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