Computer Keeps Shutting Down without Going to Sleep

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  1. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #851

    What does soft loading the hard drive mean? Resetting it?
      My Computer
    Quote Quote

  3. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #852

    What was the rest of the Message they sent you ? ..
      My Computer
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  4. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #853

    I really couldn't understand the lady. She said they soft loaded the hard drive and reset everything back to factory defaults. If I heard correctly, she said they didn't find any faulty drivers. So, I don't know.
      My Computer
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  6. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #854

    Okay they have Reset your Computer to its original state when you bought it ...
      My Computer
    Quote Quote

  7. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #855

    Yes, I guess so. I hope it's fixed.
      My Computer
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  8. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #856

    Should be it would be unlikely they would Return it if not working proper ...
      My Computer
    Quote Quote

  10. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #857

    Okay
      My Computer
    Quote Quote

  11. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #858

    I think they did more to this computer than soft load the hard drive. When I did a system reset, it still wouldn't work. How did they manage to get it to work right?
      My Computer
    Quote Quote

  12. maxie
    Posts : 18,415
    windows 7 home 64bit
       New #859

    We have no way of knowing what was done to your Computer Jesse ...
      My Computer
    Quote Quote

  13. Jesse Williams
    Posts : 1,944
    Windows 10 Home 64-bit
    Thread Starter
       New #860

    I know! It just puzzles me.
      My Computer
    Quote Quote

 
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