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Windows 7: BSOD at random times. Most seem to be with ntoskrnl.exe

18 Nov 2014   #1
jbsv82

Windows 7 Home Premium 64bit
 
 
BSOD at random times. Most seem to be with ntoskrnl.exe

I need some help with Blue Screens as I have tried everything that I can think of along with suggestions in other threads. The computer seems to blue screen at random times without any warning or consistency. I can be using it for 8 hours with no problem or 2 minutes after startup it could blue screen.
Here is what I have tried so far:
1) Updated all drives including Intel, Video, Windows
2) Used chkdsk and sfc /scannow
3) Used UBCD to run diag on Hard drive with no errors reported
4) Download Western Digital Utility to check HD (ran both short and long test) and no errors reported
5) Ran memtest86+ one time with 8 passes no errors, ran a second time 24 passes no errors
6) Did a system restore back to oldest point and continued to blue screen
7) Used clonezilla to backup image, then wiped drive and installed new OS using the restore media and blue screen still occurred.
8) Restored image back to drive and blue screen appeared.
Now I come to the forums for any suggestions. I have attached the zip as requested in how to post on BSOD forums.
I hope someone can help me figure out what is happening. Thank you in advance.


My System SpecsSystem Spec
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19 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

That's a double fault.
Code:
BugCheck 7F, {8, 80050031, 6f8, fffff80002ed7b90}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------
As you are saying that you ran memtest86+ for long enough without any error report, let us check for any driver causing a stack overflow. Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
19 Nov 2014   #3
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.


If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs
My System SpecsSystem Spec
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19 Nov 2014   #4
jbsv82

Windows 7 Home Premium 64bit
 
 

Thank you both for your help. I will work on updating the system specs and starting the Driver Verifier when I get home from work tonight.


Update: I have updated my system specs with the tool provided and turned on Driver Verifier. I will update the results in 24 hours. Thanks again for the help.
My System SpecsSystem Spec
21 Nov 2014   #5
jbsv82

Windows 7 Home Premium 64bit
 
 

Update:

When I turned the computer on last night to start the Driver Verifier, it blue screened before I could even get to the verifier.exe. I restarted the computer and noticed it did not create a minidump file. So I followed the instructions and started Driver Verifier. It has been running for 24 hours and no blue screen. I am going to keep verifier on until I get a blue screen but not sure if there is something else you would recommend. Any suggestions?

Thanks again
My System SpecsSystem Spec
21 Nov 2014   #6
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

jbsv82, you may want to make sure your computer is configured properly for Small Minidumps.
https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Also, just so you are aware. If you create a new post we are notified of it. If you edit an older post, we are not notified. So, you will be better off if you create a new post with each incident so that we will know.
My System SpecsSystem Spec
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 BSOD at random times. Most seem to be with ntoskrnl.exe




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