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19 Nov 2014 | #1 |
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BSOD while running MSE
Just received my first BSOD in a very very long time. Was just running an MSE scan and BSOD and reboot.
Attached is zip. |
My System Specs![]() |
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21 Nov 2014 | #2 |
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Cause by Sound Blaster HDAudio driver
Maybe you should revert to an older driver version. Sometimes drivers remain and do not get completely uninstalled. Driver Removal Process:
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\USER\Downloads\Compressed\CHRIS-LAPTOP-Wed_11_19_2014_104311_91\111914-17035-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506 Machine Name: Kernel base = 0xfffff800`01c1f000 PsLoadedModuleList = 0xfffff800`01e62890 Debug session time: Wed Nov 19 22:38:50.871 2014 (UTC + 6:00) System Uptime: 0 days 0:04:04.371 Loading Kernel Symbols ............................................................... ................................................................ .................................... Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff880196d8927, fffff8801b889cc0, 0} Probably caused by : cthda.sys ( cthda+16927 ) Followup: MachineOwner --------- 5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff880196d8927, Address of the instruction which caused the bugcheck Arg3: fffff8801b889cc0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: cthda+16927 fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] CONTEXT: fffff8801b889cc0 -- (.cxr 0xfffff8801b889cc0) rax=0000000000000000 rbx=0000000000000000 rcx=fffff8801b88a6c0 rdx=0000000000000000 rsi=fffff8801b88a6c0 rdi=0000000000000001 rip=fffff880196d8927 rsp=fffff8801b88a6a0 rbp=0000000000000000 r8=0000000000000001 r9=0000000000000063 r10=fffff880197c4b20 r11=fffff8801b88a820 r12=0000000000000000 r13=0000000000000000 r14=0000000000000001 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 cthda+0x16927: fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] ss:0018:00000000`00000090=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: CtHdaSvc.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff880196d8927 STACK_TEXT: fffff880`1b88a6a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : cthda+0x16927 FOLLOWUP_IP: cthda+16927 fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: cthda+16927 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cthda IMAGE_NAME: cthda.sys DEBUG_FLR_IMAGE_TIMESTAMP: 542a1795 STACK_COMMAND: .cxr 0xfffff8801b889cc0 ; kb FAILURE_BUCKET_ID: X64_0x3B_cthda+16927 BUCKET_ID: X64_0x3B_cthda+16927 Followup: MachineOwner --------- 5: kd> lmvm cthda start end module name fffff880`196c2000 fffff880`197c9000 cthda T (no symbols) Loaded symbol image file: cthda.sys Image path: \SystemRoot\system32\drivers\cthda.sys Image name: cthda.sys Timestamp: Tue Sep 30 08:38:13 2014 (542A1795) CheckSum: 00111C00 ImageSize: 00107000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
My System Specs![]() |
21 Nov 2014 | #3 |
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Cause by Sound Blaster HDAudio driver
Maybe you should revert to an older driver version. Sometimes drivers remain and do not get completely uninstalled. Driver Removal Process:
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\USER\Downloads\Compressed\CHRIS-LAPTOP-Wed_11_19_2014_104311_91\111914-17035-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506 Machine Name: Kernel base = 0xfffff800`01c1f000 PsLoadedModuleList = 0xfffff800`01e62890 Debug session time: Wed Nov 19 22:38:50.871 2014 (UTC + 6:00) System Uptime: 0 days 0:04:04.371 Loading Kernel Symbols ............................................................... ................................................................ .................................... Loading User Symbols Loading unloaded module list ............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff880196d8927, fffff8801b889cc0, 0} Probably caused by : cthda.sys ( cthda+16927 ) Followup: MachineOwner --------- 5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff880196d8927, Address of the instruction which caused the bugcheck Arg3: fffff8801b889cc0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: cthda+16927 fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] CONTEXT: fffff8801b889cc0 -- (.cxr 0xfffff8801b889cc0) rax=0000000000000000 rbx=0000000000000000 rcx=fffff8801b88a6c0 rdx=0000000000000000 rsi=fffff8801b88a6c0 rdi=0000000000000001 rip=fffff880196d8927 rsp=fffff8801b88a6a0 rbp=0000000000000000 r8=0000000000000001 r9=0000000000000063 r10=fffff880197c4b20 r11=fffff8801b88a820 r12=0000000000000000 r13=0000000000000000 r14=0000000000000001 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 cthda+0x16927: fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] ss:0018:00000000`00000090=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: CtHdaSvc.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff880196d8927 STACK_TEXT: fffff880`1b88a6a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : cthda+0x16927 FOLLOWUP_IP: cthda+16927 fffff880`196d8927 488b8d90000000 mov rcx,qword ptr [rbp+90h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: cthda+16927 FOLLOWUP_NAME: MachineOwner MODULE_NAME: cthda IMAGE_NAME: cthda.sys DEBUG_FLR_IMAGE_TIMESTAMP: 542a1795 STACK_COMMAND: .cxr 0xfffff8801b889cc0 ; kb FAILURE_BUCKET_ID: X64_0x3B_cthda+16927 BUCKET_ID: X64_0x3B_cthda+16927 Followup: MachineOwner --------- 5: kd> lmvm cthda start end module name fffff880`196c2000 fffff880`197c9000 cthda T (no symbols) Loaded symbol image file: cthda.sys Image path: \SystemRoot\system32\drivers\cthda.sys Image name: cthda.sys Timestamp: Tue Sep 30 08:38:13 2014 (542A1795) CheckSum: 00111C00 ImageSize: 00107000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
My System Specs![]() |
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