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Windows 7: BSOD after wake from sleep

20 Nov 2014   #1
1youri

Windows 7 Professional x64
 
 
BSOD after wake from sleep

Since about 2 days ago, my PC gives me a BSOD after I resume from sleep, and I can't figure out how to read the dump, so can someone please explain what is wrong?


My System SpecsSystem Spec
.
20 Nov 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Both the crash dumps are pointing to NVIDIA High Definition Audio.

As you have onboard Realtek, you should not use ndidia audio. Let Realtek play the lead role there.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • GeForce Experience
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

For more details about a trouble free display driver installation, follow it: NVIDIA Drivers - Avoid Problems

Now wait and observe how the computer works. Let us know for any further BSOD.
___________________________________________
Code:
.....
*** WARNING: Unable to verify timestamp for nvhda64v.sys
*** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800598c696, fffff880035af388, fffff880035aebe0}

Probably caused by : nvhda64v.sys ( nvhda64v+25696 )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800598c696, The address that the exception occurred at
Arg3: fffff880035af388, Exception Record Address
Arg4: fffff880035aebe0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nvhda64v+25696
fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax]

EXCEPTION_RECORD:  fffff880035af388 -- (.exr 0xfffff880035af388)
ExceptionAddress: fffff8800598c696 (nvhda64v+0x0000000000025696)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000

CONTEXT:  fffff880035aebe0 -- (.cxr 0xfffff880035aebe0;r)
rax=0000000000000000 rbx=0000000000000001 rcx=fffffa800eda75a0
rdx=fffff88005979f48 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800598c696 rsp=fffff880035af5c0 rbp=fffff880035af630
 r8=0000000000000000  r9=0000000000000001 r10=0000000000000000
r11=0000000000000000 r12=fffffa800f1b0790 r13=fffffa800f1b0ca8
r14=0000000000000005 r15=fffffa800f1b07a0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nvhda64v+0x25696:
fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Last set context:
rax=0000000000000000 rbx=0000000000000001 rcx=fffffa800eda75a0
rdx=fffff88005979f48 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800598c696 rsp=fffff880035af5c0 rbp=fffff880035af630
 r8=0000000000000000  r9=0000000000000001 r10=0000000000000000
r11=0000000000000000 r12=fffffa800f1b0790 r13=fffffa800f1b0ca8
r14=0000000000000005 r15=fffffa800f1b07a0
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
nvhda64v+0x25696:
fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000000

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c1100
GetUlongFromAddress: unable to read from fffff800034c11c0
 0000000000000000 Nonpaged pool

FOLLOWUP_IP: 
nvhda64v+25696
fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax]

BUGCHECK_STR:  0x7E

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000001 to fffff8800598c696

STACK_TEXT:  
fffff880`035af5c0 00000000`00000001 : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : nvhda64v+0x25696
fffff880`035af5c8 00000000`00000001 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : 0x1
fffff880`035af5d0 00000000`00000000 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nvhda64v+25696

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvhda64v

IMAGE_NAME:  nvhda64v.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53cd2111

STACK_COMMAND:  .cxr 0xfffff880035aebe0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_nvhda64v+25696

BUCKET_ID:  X64_0x7E_nvhda64v+25696

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_nvhda64v+25696

FAILURE_ID_HASH:  {891041bb-b6cd-437c-575f-bab8bce96f90}

Followup: MachineOwner
---------

6: kd> lmvm nvhda64v
start             end                 module name
fffff880`05967000 fffff880`0599b000   nvhda64v T (no symbols)           
    Loaded symbol image file: nvhda64v.sys
    Image path: \SystemRoot\system32\drivers\nvhda64v.sys
    Image name: nvhda64v.sys
    Timestamp:        Mon Jul 21 19:47:53 2014 (53CD2111)
    CheckSum:         0003B8CC
    ImageSize:        00034000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
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 BSOD after wake from sleep




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