BSOD after wake from sleep


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSOD after wake from sleep


    Since about 2 days ago, my PC gives me a BSOD after I resume from sleep, and I can't figure out how to read the dump, so can someone please explain what is wrong?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Both the crash dumps are pointing to NVIDIA High Definition Audio.

    As you have onboard Realtek, you should not use ndidia audio. Let Realtek play the lead role there.

    • Uninstall All nvidia items in Control Panel > Programs and features
      • 3D Vision Control Driver
      • 3D Vision Driver
      • Graphics Driver
      • HD Audio Driver
      • GeForce Experience
      • PhysX
      • nvidia Update

      (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
    • Now follow Drivers - Clean Left over Files after Uninstalling
    • Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:


    For more details about a trouble free display driver installation, follow it: NVIDIA Drivers - Avoid Problems

    Now wait and observe how the computer works. Let us know for any further BSOD.
    ___________________________________________
    Code:
    .....
    *** WARNING: Unable to verify timestamp for nvhda64v.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvhda64v.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8800598c696, fffff880035af388, fffff880035aebe0}
    
    Probably caused by : nvhda64v.sys ( nvhda64v+25696 )
    
    Followup: MachineOwner
    ---------
    
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800598c696, The address that the exception occurred at
    Arg3: fffff880035af388, Exception Record Address
    Arg4: fffff880035aebe0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nvhda64v+25696
    fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax]
    
    EXCEPTION_RECORD:  fffff880035af388 -- (.exr 0xfffff880035af388)
    ExceptionAddress: fffff8800598c696 (nvhda64v+0x0000000000025696)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: 0000000000000000
    Attempt to read from address 0000000000000000
    
    CONTEXT:  fffff880035aebe0 -- (.cxr 0xfffff880035aebe0;r)
    rax=0000000000000000 rbx=0000000000000001 rcx=fffffa800eda75a0
    rdx=fffff88005979f48 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800598c696 rsp=fffff880035af5c0 rbp=fffff880035af630
     r8=0000000000000000  r9=0000000000000001 r10=0000000000000000
    r11=0000000000000000 r12=fffffa800f1b0790 r13=fffffa800f1b0ca8
    r14=0000000000000005 r15=fffffa800f1b07a0
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nvhda64v+0x25696:
    fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax] ds:002b:00000000`00000000=????????????????
    Last set context:
    rax=0000000000000000 rbx=0000000000000001 rcx=fffffa800eda75a0
    rdx=fffff88005979f48 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800598c696 rsp=fffff880035af5c0 rbp=fffff880035af630
     r8=0000000000000000  r9=0000000000000001 r10=0000000000000000
    r11=0000000000000000 r12=fffffa800f1b0790 r13=fffffa800f1b0ca8
    r14=0000000000000005 r15=fffffa800f1b07a0
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nvhda64v+0x25696:
    fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax] ds:002b:00000000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c1100
    GetUlongFromAddress: unable to read from fffff800034c11c0
     0000000000000000 Nonpaged pool
    
    FOLLOWUP_IP: 
    nvhda64v+25696
    fffff880`0598c696 4c8b10          mov     r10,qword ptr [rax]
    
    BUGCHECK_STR:  0x7E
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    LAST_CONTROL_TRANSFER:  from 0000000000000001 to fffff8800598c696
    
    STACK_TEXT:  
    fffff880`035af5c0 00000000`00000001 : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : nvhda64v+0x25696
    fffff880`035af5c8 00000000`00000001 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : 0x1
    fffff880`035af5d0 00000000`00000000 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nvhda64v+25696
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvhda64v
    
    IMAGE_NAME:  nvhda64v.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  53cd2111
    
    STACK_COMMAND:  .cxr 0xfffff880035aebe0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_nvhda64v+25696
    
    BUCKET_ID:  X64_0x7E_nvhda64v+25696
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x7e_nvhda64v+25696
    
    FAILURE_ID_HASH:  {891041bb-b6cd-437c-575f-bab8bce96f90}
    
    Followup: MachineOwner
    ---------
    
    6: kd> lmvm nvhda64v
    start             end                 module name
    fffff880`05967000 fffff880`0599b000   nvhda64v T (no symbols)           
        Loaded symbol image file: nvhda64v.sys
        Image path: \SystemRoot\system32\drivers\nvhda64v.sys
        Image name: nvhda64v.sys
        Timestamp:        Mon Jul 21 19:47:53 2014 (53CD2111)
        CheckSum:         0003B8CC
        ImageSize:        00034000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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