BSOD playing Dawn of Discovery Venice , error 0x00000124


  1. Posts : 1
    Windows 7 Premium 64bit
       #1

    BSOD playing Dawn of Discovery Venice , error 0x00000124


    Last 3 months I've been getting BSODs playing Dawn of Discovery. I've run diagnostic utilities on the CPU, RAM, video card ram and the SSD. No errors reorted. I've run these test several times for several hours. The test run were: CPU - Intel's Processor Diagnostic, RAM memtest86 and PRIME95, and Video card ran EVGA's diagnostic program. Only noticed pattern preceding several BSODs is movement of my Logitech mouse. Uninstalled/reinstalled mouse driver but did fix the problem. Wondering the PSU, Corsair AX850, might be the culprit - it's 3 1/2 years old.

    I would appreciate any help anyone might be able to offer.

    Thanks
      My Computer


  2. Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa801e4ce028, be200000, 5110a}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
    0: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa801e4ce028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    Code:
    0: kd> !errrec fffffa801e4ce028
    ===============================================================================
    Common Platform Error Record @ fffffa801e4ce028
    -------------------------------------------------------------------------------
    Record Id     : 01d0292a492243e2
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/5/2015 22:47:46 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801e4ce0a8
    Section       @ fffffa801e4ce180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000206a7
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801e4ce0f0
    Section       @ fffffa801e4ce240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : a7 06 02 00 00 08 10 00 - bf e3 9a 1f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa801e4ce240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa801e4ce138
    Section       @ fffffa801e4ce2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 5)
      Status      : 0xbe2000000005110a
      Address     : 0x00000001b5967f00
      Misc.       : 0x000000d080004086
    Your CPU is calling a bugcheck because it received an error. This can typically happen when you are overclocking, BIOS settings incorrect or bad system drivers. If you are overclocking, please stop right now. Once we get your system stable, you can make a thread in the Overclocking section of this site and get help with overclocking without BSOD. As a last possibility, it could be a defective or failing CPU. With that said, lets try to create a stable environment before we worry about that.

    Make sure your drivers are all up to date. Especially BIOS if there is an update available.
    ASRock > Z77 Extreme4

    If you were Overclocking, stop now and reset all settings in your BIOS

    If you have any Asrock crapware, please uninstall it

    Stress test your CPU
    CPU - Stress Test Using IntelBurnTest

    Other information and things you can try to fix try is in the link below

    Stop 0x124 - what it means and what to try
      My Computer


 

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