Kernel power issue 41 and Driver IRQL NOT LESS OR EQUAL


  1. Posts : 5
    Windows 7 64-bit
       #1

    Kernel power issue 41 and Driver IRQL NOT LESS OR EQUAL


    Thanks in advance to those that take the time to read this and help out!

    So im having a series of issues and im putting them all here because im not sure if there related to each other or not but it seems something is messing up and a cascade of things are happening.

    First: Every once in a while i get a BSOD, it happens randomly but today it happened after i was having an intense gaming session. in the midst of battle i was pulled out against my will with a BSOD getting the Driver IRQL NOR LESS OR EQUAL Stop: 0x000000D1 i would like to post what else it said but i have no file on the mini dump. so i downloaded "whocrashed" and bluescreenviewer to hopefully catch it next time it happens and i will post.

    Looking for potential culprits i find this Kernel power issue 41 in my event viewer, and obviously i do not know what could be, ive done some research before starting this thread but havent found a reasonable way to fix it.

    Finally, one of my biggest issues is Sound, i do alot of music production and i keep getting crackling noises here and there during playback, which i didnt get before and is extremely anoying, messing with buffering and bit settings hasnt been successful, using LATENCY MON i get this:


    CONCLUSION________________
    Your system seems to have difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:00:42 (h:mm:ss) on all processors.

    SYSTEM INFORMATION___________________________________
    Computer name: MAGI
    OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
    Hardware: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
    CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor
    Logical processors: 8
    Processor groups: 1
    RAM: 16284 MB total
    ________________________________________________________
    CPU SPEED
    ______________________________________________________
    Reported CPU speed: 4334.0 MHz
    Measured CPU speed: 1481.0 MHz (approx.)

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
    _________________________________________________________
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    _________________________________________________________________
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 1808.166610
    Average measured interrupt to process latency (µs): 6.448431

    Highest measured interrupt to DPC latency (µs): 360.026903
    Average measured interrupt to DPC latency (µs): 2.206864
    ________________________________________________________
    REPORTED ISRs
    ___________________________________________________________________
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 374.149285
    Driver with highest ISR routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.157511
    Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in ISRs (%) 0.263511

    ISR count (execution time <250 µs): 109873
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 2
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0
    _____________________________________________________
    REPORTED DPCs
    __________________________________________________________________
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 925.592293
    Driver with highest DPC routine execution time: nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 344.60 , NVIDIA Corporation

    Highest reported total DPC routine time (%): 1.531820
    Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

    Total time spent in DPCs (%) 1.813004

    DPC count (execution time <250 µs): 583848
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 362
    DPC count (execution time 1000-1999 µs): 0
    DPC count (execution time 2000-3999 µs): 0
    DPC count (execution time >=4000 µs): 0
    ____________________________________________________________________
    REPORTED HARD PAGEFAULTS
    ___________________________________________________________________________
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


    Process with highest pagefault count: svchost.exe

    Total number of hard pagefaults 1
    Hard pagefault count of hardest hit process: 1
    Highest hard pagefault resolution time (µs): 10.730734
    Total time spent in hard pagefaults (%): 0.000003
    Number of processes hit: 1
    ____________________________________________________________________________________________________ _
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 2.128809
    CPU 0 ISR highest execution time (µs): 93.474158
    CPU 0 ISR total execution time (s): 0.212711
    CPU 0 ISR count: 48114
    CPU 0 DPC highest execution time (µs): 495.854176
    CPU 0 DPC total execution time (s): 0.859469
    CPU 0 DPC count: 246110
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 1.237447
    CPU 1 ISR highest execution time (µs): 358.678126
    CPU 1 ISR total execution time (s): 0.061395
    CPU 1 ISR count: 5748
    CPU 1 DPC highest execution time (µs): 735.540148
    CPU 1 DPC total execution time (s): 0.530917
    CPU 1 DPC count: 32215
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 1.397142
    CPU 2 ISR highest execution time (µs): 94.840794
    CPU 2 ISR total execution time (s): 0.065971
    CPU 2 ISR count: 6076
    CPU 2 DPC highest execution time (µs): 721.933549
    CPU 2 DPC total execution time (s): 0.560793
    CPU 2 DPC count: 35123
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 1.218054
    CPU 3 ISR highest execution time (µs): 103.597370
    CPU 3 ISR total execution time (s): 0.058613
    CPU 3 ISR count: 5700
    CPU 3 DPC highest execution time (µs): 680.332026
    CPU 3 DPC total execution time (s): 0.529256
    CPU 3 DPC count: 31911
    ____________________________________________________________________________________________________ _____
    CPU 4 Interrupt cycle time (s): 1.219658
    CPU 4 ISR highest execution time (µs): 93.954776
    CPU 4 ISR total execution time (s): 0.067383
    CPU 4 ISR count: 6328
    CPU 4 DPC highest execution time (µs): 500.427088
    CPU 4 DPC total execution time (s): 0.568794
    CPU 4 DPC count: 36133
    ____________________________________________________________________________________________________ _____
    CPU 5 Interrupt cycle time (s): 1.236988
    CPU 5 ISR highest execution time (µs): 374.149285
    CPU 5 ISR total execution time (s): 0.067277
    CPU 5 ISR count: 6094
    CPU 5 DPC highest execution time (µs): 840.617905
    CPU 5 DPC total execution time (s): 0.553090
    CPU 5 DPC count: 33351
    ____________________________________________________________________________________________________ _____
    CPU 6 Interrupt cycle time (s): 1.776390
    CPU 6 ISR highest execution time (µs): 107.699123
    CPU 6 ISR total execution time (s): 0.152086
    CPU 6 ISR count: 12492
    CPU 6 DPC highest execution time (µs): 925.592293
    CPU 6 DPC total execution time (s): 1.105029
    CPU 6 DPC count: 65816
    ____________________________________________________________________________________________________ _____
    CPU 7 Interrupt cycle time (s): 2.446359
    CPU 7 ISR highest execution time (µs): 100.147670
    CPU 7 ISR total execution time (s): 0.2140
    CPU 7 ISR count: 19323
    CPU 7 DPC highest execution time (µs): 855.527919
    CPU 7 DPC total execution time (s): 1.480941
    CPU 7 DPC count: 103551
    ____________________________________________________________________________________________________ _____


    AND looking up for possible Direct x or Nvidia Kernel issues somehow i stumbled upon the Kernel 41 possibility, so what do i do? im totally lost and have no clue PLEASE HELP MEEE

    Specs: Custom Build
    Computer type PC/Desktop Computer Manufacturer/Model Number Custom Build OS Windows 7 64-bit CPU Amd FX-8350(not overclocked)
    Motherboard Asus M5A99FX Pro R2.0 Memory Corsair DDR3 16GB CMX16GX3M2A1333C9 Graphics Card(s) Nvidia GeForce GTX 660 Sound Card N/A Hard Drives Toshiba DT01ACA100 Sata Disk Device
    WDC WD80 0JD-08LSA0 Sata Disk Devi
    ce
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    If you want to report a BSOD, Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Attach the data with your reply post.

    If any more info is required, it will be asked for.
      My Computer


  3. Posts : 5
    Windows 7 64-bit
    Thread Starter
       #3

    Heres the Debug Files
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.
      My Computer


  5. Posts : 5
    Windows 7 64-bit
    Thread Starter
       #5

    For some reason no Minidump files gets saved, i change the settings from small memory dump to kernel memory dump but no files keep saving...what can i do?
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    That is weird. But try to upgrade your soundcard drivers and your videocard that might be the case. We cannot know until we get the dumps. But if it happens while music production and intense gaming try to upgrade those two drivers.
      My Computer


  7. Posts : 5
    Windows 7 64-bit
    Thread Starter
       #7

    im tried doing that but no luck,,,i still cant get minidump files to save...any ideas?

    this is another result from latency mon


    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. Also one or more ISR routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:13:00 (h:mm:ss) on all processors.


    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: MAGI
    OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
    Hardware: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
    CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor
    Logical processors: 8
    Processor groups: 1
    RAM: 16284 MB total


    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 4334.0 MHz
    Measured CPU speed: 2562.0 MHz (approx.)

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 3651.355119
    Average measured interrupt to process latency (µs): 5.804798

    Highest measured interrupt to DPC latency (µs): 540.993997
    Average measured interrupt to DPC latency (µs): 2.248040


    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 1323.646977
    Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.076837
    Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in ISRs (%) 0.169324

    ISR count (execution time <250 µs): 1367650
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 7
    ISR count (execution time 1000-1999 µs): 1
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 2193.797877
    Driver with highest DPC routine execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

    Highest reported total DPC routine time (%): 1.190745
    Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation

    Total time spent in DPCs (%) 1.394831

    DPC count (execution time <250 µs): 7452552
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 27044
    DPC count (execution time 1000-1999 µs): 3
    DPC count (execution time 2000-3999 µs): 1
    DPC count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: ilbridge.exe

    Total number of hard pagefaults 72
    Hard pagefault count of hardest hit process: 27
    Highest hard pagefault resolution time (µs): 67262.595062
    Total time spent in hard pagefaults (%): 0.011935
    Number of processes hit: 7


    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 28.556747
    CPU 0 ISR highest execution time (µs): 364.04730
    CPU 0 ISR total execution time (s): 4.381312
    CPU 0 ISR count: 848825
    CPU 0 DPC highest execution time (µs): 846.572450
    CPU 0 DPC total execution time (s): 14.407835
    CPU 0 DPC count: 4376589
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 24.896917
    CPU 1 ISR highest execution time (µs): 1323.646977
    CPU 1 ISR total execution time (s): 0.632323
    CPU 1 ISR count: 55028
    CPU 1 DPC highest execution time (µs): 1360.273189
    CPU 1 DPC total execution time (s): 7.950645
    CPU 1 DPC count: 321857
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 25.112912
    CPU 2 ISR highest execution time (µs): 132.447623
    CPU 2 ISR total execution time (s): 0.611621
    CPU 2 ISR count: 54956
    CPU 2 DPC highest execution time (µs): 859.194047
    CPU 2 DPC total execution time (s): 7.899280
    CPU 2 DPC count: 349024
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 19.732639
    CPU 3 ISR highest execution time (µs): 345.983387
    CPU 3 ISR total execution time (s): 0.613356
    CPU 3 ISR count: 54598
    CPU 3 DPC highest execution time (µs): 853.092524
    CPU 3 DPC total execution time (s): 7.896496
    CPU 3 DPC count: 323378
    ____________________________________________________________________________________________________ _____
    CPU 4 Interrupt cycle time (s): 26.558481
    CPU 4 ISR highest execution time (µs): 355.477157
    CPU 4 ISR total execution time (s): 0.614789
    CPU 4 ISR count: 55409
    CPU 4 DPC highest execution time (µs): 796.158053
    CPU 4 DPC total execution time (s): 8.094050
    CPU 4 DPC count: 363439
    ____________________________________________________________________________________________________ _____
    CPU 5 Interrupt cycle time (s): 21.826759
    CPU 5 ISR highest execution time (µs): 373.458237
    CPU 5 ISR total execution time (s): 0.643027
    CPU 5 ISR count: 56539
    CPU 5 DPC highest execution time (µs): 877.514305
    CPU 5 DPC total execution time (s): 8.175718
    CPU 5 DPC count: 329129
    ____________________________________________________________________________________________________ _____
    CPU 6 Interrupt cycle time (s): 27.945163
    CPU 6 ISR highest execution time (µs): 381.658283
    CPU 6 ISR total execution time (s): 1.205202
    CPU 6 ISR count: 93648
    CPU 6 DPC highest execution time (µs): 2193.797877
    CPU 6 DPC total execution time (s): 13.527838
    CPU 6 DPC count: 537404
    ____________________________________________________________________________________________________ _____
    CPU 7 Interrupt cycle time (s): 37.726528
    CPU 7 ISR highest execution time (µs): 157.172589
    CPU 7 ISR total execution time (s): 1.875487
    CPU 7 ISR count: 148655
    CPU 7 DPC highest execution time (µs): 909.276419
    CPU 7 DPC total execution time (s): 19.178427
    CPU 7 DPC count: 878780
    ____________________________________________________________________________________________________ _____
      My Computer


  8. Posts : 5
    Windows 7 64-bit
    Thread Starter
       #8

    athrxusb.sys reading the BSOD i get that this driver is causing a problem,,its linked to my usb internet dongle by Belkin,,,any ideas on fixing this
      My Computer


  9. Posts : 2,781
    Windows 10 Pro x64
       #9

    Try to upgrade it.
      My Computer


 

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