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Windows 7: BSOD - page fault in non paged area, always occurs

26 Nov 2014   #1

Windows 7 64Bit
BSOD - page fault in non paged area, always occurs

Rather than just now and then, I'm getting the attached blue screen of death every time I start my PC up. No matter whether I boot normally, try to boot to safe mode, using a Windows 7 repair disk, or my installation CD, they all lead to the same BSOD soon after I get a message that windows is loading.

Things I've tried:

1. Changing out the (2 x 4GB) RAM sticks, so I have just one in at a time, swapped their places, used an old stick on its own, etc.
2. Resetting the BIOS.
3. Booting from Windows 7 repair disk, or windows installation CD.
4. Starting in Safe Mode.
5. Physically disconnecting the drive with Windows on it, and then booting from CD.

Any other ideas? I'm not even sure what exactly is wrong. From Googling the error and file name shown, it seems like this is a file system corruption of some sort - so I'd think that's a problem with the drive Windows is on - but I've ruled that out.

So maybe it's a problem with the RAM - the technical information at the bottom suggests it could be something like that, but as I mention I've tried all kinds of RAM configurations on the motherboard. I wasn't in changing any settings in the BIOS before this happened - but is it worth doing that? Most are just set to auto.

The BSOD first occurred after a game I was playing (WoW) froze on logout, and couldn't be ended even from task manager. So eventually, since nothing else under Windows worked, I had to physically restart the PC.

I'd be happy to change out another piece of hardware (e.g. motherboard) if I could be sure that was the issue. Does the information at the bottom of the screen shot mean anything to anyone?

Obviously if I could get into Windows, or at least a command prompt, I could get more info or run a chkdsk. But nope! Any help or ideas would be hugely appreciated.
My System SpecsSystem Spec
27 Nov 2014   #2

Windows 7 64Bit

I haven't had any more luck tracking this issue down, and it's still happening every time I try to boot my PC. Given the things I've tried above, could it be the issue is with my motherboard? In which case - should I try replacing that? I'd certainly do so if I could be sure that's where the issue is.

I'm running memtest on my RAM just now, but given that the issue still occurs when I move both sticks around, or swap them out completely for others, and also still occurs even with my Windows drive disconnected entirely and booting from a Windows installation or Repair CD, and also when I boot to safe mode etc... could it be there's some hardware issue with the motherboard? i.e. not the RAM itself, but the hardware that addresses the RAM? Seems unlikely, especially given the motherboard is only a few months old.

That's my only conclusion at the moment though, unless anyone can offer some other advice.
My System SpecsSystem Spec
27 Nov 2014   #3

Windows 10 Pro x64

I'd say make a backup of all your stuff then format C:
I cant exactly tell you the problem because you have not followed the Blue Screen of Death (BSOD) Posting Instructions .
But what i can see is that NTFS.sys is causing the problem. Now before doing what i just said follow the posting instructions and we'll see.

Edit: I just noticed that you typed that you couldn't get into windows. I would recommend moving your SSD to another computer and see if the problem occurs there and follow the instructions on that computer. If the problem happens there too is the problem the SSD.

My System SpecsSystem Spec

27 Nov 2014   #4

Windows 7 64Bit

Thanks very much for the reply Laith.

Yes - I wish I could provide more information as per the BSOD Posting Instructions, but as you see I can't get into Windows at all - even in safe mode. Once my memtest has run thoroughly, I'll try removing the SSD Windows is on and see if it works in another machine - good idea. I have a feeling that won't be the issue, as even when I disconnect that drive entirely and try to boot from a Windows CD - I get the same BSOD. However, using another machine will at least let me provide more info using the tools in your link.

Seems like it's likely to be a hardware issue then, but I have no idea how to determine what's wrong if it's on the motherboard.

Thanks again for the advice. :)
My System SpecsSystem Spec
28 Nov 2014   #5

Windows 10 Pro x64

No problem. I would go first at the RAM sticks or the motherboard.
My System SpecsSystem Spec

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