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Windows 7: Bsod - driver irql

30 Nov 2014   #1

Windows 7 Ultimate x64
Bsod - driver irql


I was experienced strange BSOD's lately but only in a single circumstance:
I was using 1 kit of 8GB Dual Channel Corsair Vengeance one month ago. No BSOD's.

I was installed a second KIT, same type of Memory Kit, and from that moment the BSOD's started to occur. I was thinking that there must be a problem with my new Memory Kit, sending them to warranty. 2 weeks i was running only with the original Memory Kit, no BSOD's occur. Installed the new Kit 2 days ago that i was received from my warranty complaint and the BSOD's started again.
I was switching my original Memory Kit to see that is a problem with memory slots on the motherboard, running 2 weeks on each pair of slots but.. no problem with that, no BSOD's.

Thank you in advance

My System SpecsSystem Spec
01 Dec 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Nothing special in the dump.

Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\admin\Downloads\NYGRAEL-Sun_11_30_2014_184744_23\113014-50949-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0381a000 PsLoadedModuleList = 0xfffff800`03a5d890
Debug session time: Sun Nov 30 22:34:24.393 2014 (UTC + 6:00)
System Uptime: 0 days 5:54:14.564
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff82003892a8a, 2, 8, fffff82003892a8a}

Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arg1: fffff82003892a8a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: fffff82003892a8a, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003ac7100
GetUlongFromAddress: unable to read from fffff80003ac71c0
 fffff82003892a8a Nonpaged pool


fffff820`03892a8a ??              ???




PROCESS_NAME:  chrome.exe

TRAP_FRAME:  fffff8800b13a670 -- (.trap 0xfffff8800b13a670)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000fff7a000 rbx=0000000000000000 rcx=00000000c0000102
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff82003892a8a rsp=fffff8800b13a800 rbp=fffffa80104e1060
 r8=fffffa8012c78bb8  r9=0000000000000000 r10=fffffffffffffffe
r11=fffffa80106bfa08 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff820`03892a8a ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000388f169 to fffff8000388fbc0

fffff820`03892a8a ??              ???

fffff880`0b13a528 fffff800`0388f169 : 00000000`0000000a fffff820`03892a8a 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
fffff880`0b13a530 fffff800`0388dde0 : fffff880`033d7180 fffffa80`112dbb50 00000000`00000001 fffff800`03a0ae80 : nt!KiBugCheckDispatch+0x69
fffff880`0b13a670 fffff820`03892a8a : 00000000`00000000 ffffffff`fffffff7 fffffa80`104e1060 fffff800`038daa1c : nt!KiPageFault+0x260
fffff880`0b13a800 00000000`00000000 : ffffffff`fffffff7 fffffa80`104e1060 fffff800`038daa1c 00000000`00000000 : 0xfffff820`03892a8a


fffff800`0388dde0 440f20c0        mov     rax,cr8


SYMBOL_NAME:  nt!KiPageFault+260

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260

Followup: MachineOwner
Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

 SPTD Removal:
  • Uninstall the software using Add/Remove Programs.
  • Reboot the system.
  • Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
  • DuplexSecure - Downloads
As an alternative, many people recommend the use of Total Mounter or Magic ISO
 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
Check if the firmware of your SSD is up to date.

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

My System SpecsSystem Spec

 Bsod - driver irql

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