Windows not starting, in safe mode says its BSOD


  1. Posts : 4
    Windows 7 Professional 64bit
       #1

    Windows not starting, in safe mode says its BSOD


    Hello!
    I have this laptop for a year now and it didnt make me much trouble. Some blue screens sometimes, without reason (in no case i did exactly the same thing like last time) and i thought it happens to all of us. Today i was playing League of Legends and it was running really slow, i had no lag though, the internet was doing fine (i was using Facebook and other sites). So i tried to restart it but after my desktop disappeared the screen was black and didnt restarted. So i unplugged it. After i turned it on again, after the "Starting Windows" screen, in the middle of the screed was the mouse, i heard the Windows log in sound but the users screen with password or finger print reader didnt appear and the mouse was alternating with that circle that appears when loading, sometime even the blue background in the users screen but just for a second. Those 2 were alternating continuously and i unplugged it again and now i am writing to you from safe mode. I will attach the debug file and i hope to hear from you soon.

    Thank you for your help!
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    The driver causing your BSOD is the Intel Wireless Driver. Uninstall it or upgrade it.
      My Computer


  3. Posts : 4
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thank you for help @Laith but when i try to uninstall/repair/change the software i get this:
    What should i do now?
      My Computer


  4. Posts : 4
    Windows 7 Professional 64bit
    Thread Starter
       #4

    i managed to uninstall it but it didnt solve anything. i still have the same problem. do i have to reinstall the windows or is there other easier solution?
      My Computer


  5. Posts : 2,781
    Windows 10 Pro x64
       #5

    Well you can try to boot into safemode and delete the driver. If that dosen't work i have a secound idea.
      My Computer


  6. Posts : 4
    Windows 7 Professional 64bit
    Thread Starter
       #6

    Unfortunately i had to reinstall the windows for that matter... But now i have a new one. I was scrolling facebook and all of a sudden it blue screen-ed. I remember that the error it said was doing this was "memory management". After reopening windows in the error report was this:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA80021BADE0
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\122814-53804-01.dmp
    C:\Users\Tavi\AppData\Local\Temp\WER-105066-0.sysdata.xml

    Read our privacy statement online:
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    C:\Windows\system32\en-US\erofflps.txt

    Can anyone tell me if is the old problem with intel wifi, or is something else? I tried the other drivers from lenovo but only the one from intel work.
    Thank you!
      My Computer


  7. Posts : 2,781
    Windows 10 Pro x64
       #7

    Its Join Airs AssistantServices.exe

    Im not 100% sure if it is it beacuse the dump said AssistantServ

    But remove or upgrade
      My Computer


 

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