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Windows 7: BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

15 Jan 2015   #91

Windows 10 Pro/ Windows 10 Pro Insider

The first BSOD, I could not find anything useful in it. The second BSOD, everything looked like the hard drive or file system. Here is a small excerpt of what I found, but the blame was on the filter Manager, which is a Windows update needed for the hard drive. NTFS is the file system used for Windows.

  fffff880`0143eaa0 Ntfs!_C_specific_handler
fffff880`0257c730  fffff880`0149143c Ntfs!__PchSym_ <PERF> (Ntfs+0x6d43c)
fffff880`0257c738  fffff880`01512d32 Ntfs!NtfsFspCloseInternal+0x186
fffff880`0257c740  00000000`00000000
fffff880`0257c748  fffff800`02708a4d nt!RtlpExecuteHandlerForException+0xd
fffff880`0257c750  fffff880`014790ec Ntfs!NtfsStatusQueue+0x555c
fffff880`0257c758  fffff880`0257dbe0
fffff880`0257c760  00000000`00000000
fffff880`0257c768  fffff880`01424000 Ntfs!RtlULongLongToULong <PERF> (Ntfs+0x0)
fffff880`0257c770  fffff880`0257c810
fffff880`0257c778  fffff800`02707825 nt!RtlDispatchException+0x415
fffff880`0257c780  fffff880`014790ec Ntfs!NtfsStatusQueue+0x555c
fffff880`0257c788  fffff880`0257c7c8
fffff880`0257c790  fffff880`0257d638
fffff880`0257c798  fffff880`01424000 Ntfs!RtlULongLongToULong <PERF> (Ntfs+0x0)
fffff880`0257c7a0  00000000`00000000
fffff880`0257c7a8  00000000`00000000
fffff880`0257c7b0  00000000`00000000
fffff880`0257c7b8  00000000`00000000
fffff880`0257c7c0  fffff880`0257dbe0
fffff880`0257c7c8  fffff880`01424000 Ntfs!RtlULongLongToULong <PERF> (Ntfs+0x0)
fffff880`0257c7d0  fffff880`014790ec Ntfs!NtfsStatusQueue+0x555c
fffff880`0257c7d8  fffff880`0257cd30
fffff880`0257c7e0  00000000`00000000
fffff880`0257c7e8  fffff880`0149143c Ntfs!__PchSym_ <PERF> (Ntfs+0x6d43c)
fffff880`0257c7f0  fffff880`0257e000
fffff880`0257c7f8  fffff880`02578000
fffff880`0257c800  00000000`00000000
fffff880`0257c808  fffff980`131daaf0
fffff880`0257c810  fffff880`01512d32 Ntfs!NtfsFspCloseInternal+0x186
fffff880`0257c818  fffff880`01424000 Ntfs!RtlULongLongToULong <PERF> (Ntfs+0x0)
fffff880`0257c820  fffff880`0149143c Ntfs!__PchSym_ <PERF> (Ntfs+0x6d43c)
fffff880`0257c828  fffff880`0257dbe0
fffff880`0257c830  000004e8`fffffb30
fffff880`0257c838  fffff880`0257c860
fffff880`0257c840  fffff880`0143eaa0 Ntfs!_C_specific_handler
fffff880`0257c848  fffff880`014790ec Ntfs!NtfsStatusQueue+0x555c

My System SpecsSystem Spec
15 Jan 2015   #92

windows 7 Home Premium 64bit service pack 1

No GPU monitoring, no gaming. Usually I don't check temperature. Probably the most stressfull for the card would be Freemake Video converter. Windows , when running diagnosis of mem in standard mode (still with driver verifier on) detected a hardware problem , would it be in the 6 Go memories or in the graphic card or elsewere ?
My System SpecsSystem Spec
15 Jan 2015   #93

Windows 10 Pro/ Windows 10 Pro Insider

If you received errors while running memtest, it was the ram. Is that what you are saying?
My System SpecsSystem Spec

15 Jan 2015   #94

windows 7 Home Premium 64bit service pack 1
Windows Memory Diagnostics

I ran Windows Memory Diagnostics (in standard) with the driver verifier still on. Windows announced a hardware problem and the test did not seem to end. I was not running the Memtest which is more stressfull !
I planned to run again the memtest you advice this night, will I obtain with this test more precisions about what chips are failing ?
My System SpecsSystem Spec
15 Jan 2015   #95

windows 7 Home Premium 64bit service pack 1
CPU-Z reports slot 1

I attach results of slot 1 I forgot yesterday
My System SpecsSystem Spec
15 Jan 2015   #96

Windows 10 Pro/ Windows 10 Pro Insider

When did this happen? You may find this helpful Memory Diagnostics Tool - Read Event Viewer Log
My System SpecsSystem Spec
16 Jan 2015   #97

windows 7 Home Premium 64bit service pack 1
Event log

I attach some extracts from the events log
My System SpecsSystem Spec
16 Jan 2015   #98

Windows 10 Pro/ Windows 10 Pro Insider

Windows memory diagnostic tests only memory, as far as I am aware. If it said you have hardwareproblems, I am fairly certain it is memory.
My System SpecsSystem Spec
17 Jan 2015   #99

windows 7 Home Premium 64bit service pack 1
events log, so many errors but no log of mem test

Thank you Essenbe. This screen of Windows (SDC1149hardwarejpg) while testing memory was explicit about hardware fault, but I could not find any log about this Mem test which in fact was not completed and stopped at 40 % of first pass. I had to unplug and reboot. So the problem ,as you say, most probably lies in the memory chips or the memory card slots. Which implies that I should use again memtest x86 (last time 16 hours for 8 or 9 passes !) and probably try separately every chip and every slot 4 x 4 possibilities ?). I suppose that testing 2 Go is shorter than testing 6 Go but the amount of time is astounding (16 trials ).
Any other possibility to shorten this mem test ?
Another bad point is the number of errors with disk and with NTFS which are more numerous than BSOD.
Some errors also with the Broadcom.
Could there be other bugs ? (the microsoft mouse not responding was due to batteries, wish everything would be as simple)
I attach some views of the logs around 15/01 when the memtest failed.
My System SpecsSystem Spec
17 Jan 2015   #100

Windows 10 Pro/ Windows 10 Pro Insider

The problem is that, to me, memory is the worst error you can have. From a debugging perspective, the debugger does not usually pick up a memory error. What normally happens is if the memory faults, or errors out and causes the system to crash, the debugger has to blame something and normally blames the driver that is being used the most at that time. If there are memory problems that means, to me, that the information in the debugger is not reliable information. Unfortunately, memtest86+ is the best memory test we have and as a general rule, the only one most BSOD people will trust. That does not mean it is 100% accurate, but that is the best test we have.
My System SpecsSystem Spec

 BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

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