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Windows 7: BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

19 Jan 2015   #101

windows 7 Home Premium 64bit service pack 1

Thank you again for taking so much time for my problem. I understand that if the problem lies in memories bugs all logs might be corrupt or at least deviant. What is strange is the following facts :
This morning boot at 8:16 firefox (no print ) and frozen around 8:23
no mouse no ALT-Control Del no switch off
had to unplug then replug and restart around 8:26
the event error log from 8:16 to 8:25 contains 10 errors (none after)
NTFS , Kernel-Event Printservice (3 !) why ? LoadPerf EventLog (probably unplugging or ?) 8:25:52
and NTFS just before 8:25:47
I attach what I could screen- shot or copy from that events log

My System SpecsSystem Spec
19 Jan 2015   #102

Windows 10 Pro/ Windows 10 Pro Insider

NTFS is the windows file system. I would want to run check disk if it was not an SSD. But SSDs write data different than mechanical drives. I suspect there are some errors in the file system, but am insure how to check them with an SSD. I have 13 SSDs but have never experienced that particular issue, but have run check disk on them before. Conventional wisdom is to not run check disk on an SSD. I have and many times by necessity.
My System SpecsSystem Spec
19 Jan 2015   #103

Windows 10 Pro/ Windows 10 Pro Insider

jeanpierregeorg, with your computer I suspect you are not, but in case I didn't mention it, if you have anything overclocked, please set it back to default levels.
My System SpecsSystem Spec

19 Jan 2015   #104

windows 7 Home Premium 64bit service pack 1
Ntfs error 137: an answer of Microsoft

I found this in
Event ID 137 is logged when you back up the system state in a 32-bit version of Windows Server 2008

"When you back up the system state on a computer that is running a 32-bit version of Windows Server 2008, the following event may be logged in the System log:
Log Name: System
Source: Ntfs
Event ID: 137
The default transaction resource manager on volume VHD encountered a non-retryable error and could not start. The data contains the error code.0000: 0004001C 00300002 00000002 C0040089
0010: 00000000 C0000034 00000000 00000000
0020: 00000000 00000000 C0000034
This is the code of my Ntfs errors
but I am running windows 7 64 bits family edition.
And I a have not overclocked my system.
My System SpecsSystem Spec
19 Jan 2015   #105

Windows 10 Pro/ Windows 10 Pro Insider

As you said that is referring to a X86 Operating System while running a System Image, You are running an X64 bit OS and yours are not happening while running a System Image. I don't believe what you found applies to your situation.

A NTFS error is caused by the hard Drive, the system files or the controller. That is all it could be other than Ram, as far as I am aware.

Have you moved or reduced the size of your paging file? Is your page file as large as you ram? Do you have a spare hard drive that is in good working order?
My System SpecsSystem Spec
20 Jan 2015   #106

windows 7 Home Premium 64bit service pack 1
NTfs errors / page file

OK thank you Essenbe, I shall check the SSD disk with chkdsk /F (is that the correct command ?)
How do I modify the paging file ?
I do not have any spare intern drive
My System SpecsSystem Spec
20 Jan 2015   #107

Windows 10 Pro/ Windows 10 Pro Insider

You may try startup repair first Startup Repair
My System SpecsSystem Spec
20 Jan 2015   #108

windows 7 Home Premium 64bit service pack 1
Print service errors follow Ntfs error ?

I failed to launch the startup repair and boot on CD, probably bad set up in F2 , did not boot on CD. I shall try again tomorrow. Mean time I looked again at the events logs.
There are very often (but not always) 2 PrintService errors
"Le spouleur d’impression a échoué à partager l’imprimante HP Deskjet F4200 series avec le nom de ressource partagée HP Deskjet F4200 series. Erreur 2114. L’imprimante n’est pas utilisable par d’autres personnes sur le réseau."
after 1 Ntfs error
"Le gestionnaire des ressources de la transaction par défaut sur le volume \\?\Volume{9222565e-414a-11e3-b2dc-806e6f6e6963} a rencontré une erreur non renouvelable et n’a pas pu démarrer. Les données contiennent le code de l’erreur."
And sometimes a BSOD and crashdump happens 1 minute (?) before the NTfs error
This morning
NTfs 8:16:22 8:25:47 10:03:28 10:30:49 evening 9:10:38 PM
Print Service 10:03:37 10:03:37 10:30:58 10:30:58 evening 9:10:44 PM
crash dump 9:29:21 GMT = 10:29:21 Local time
Kernel event 10:03:30 10:30:50 ; PM 9:10:39
so sequence is NTfs / Kernel event /Print Service
or Crash dump/NTfs / Kernel event /Print Service ???
But if it is a memory problem could it mean nothing ?
My System SpecsSystem Spec
20 Jan 2015   #109

Windows 10 Pro/ Windows 10 Pro Insider

If I have never said this to you before, a memory error is the worst possible error from my perspective. If the memory faults and causes a crash, the debugger on your machine will find the most prevalent driver at that moment and blame it on that driver. What that means to me, is if you have bad memory, nothing we are seeing in the error logs or the dump files is correct.

I have a difficult time reading your error logs, simply because I do not read French. But, I have seen those errors and recognized they were printing errors. First thing, I am not very good with printers, but do know that they have to have current Windows 7 drivers, like any other piece of hardware. Maybe you can find a more current printer driver from HP that will help with that problem. If you think that is your problem and you cannot find a good driver for the printer, I would consider uninstalling the printer and all software from it for a test to see if that is really the problem. If it is not the problem, that would be just temporary, of course.
My System SpecsSystem Spec
21 Jan 2015   #110

windows 7 Home Premium 64bit service pack 1
Windows 7 french to english possible ?

1)Thank you, Essenbe, yes, you did say that a memory error is the worst and would corrupt all logs. What is not clear for me is : do each memory error cause a BSOD or a reboot or a freeze ? Otherwise SOME logs would be reliable ?
2)I know that these logs in (bad) french are not readable. I would prefer to use Windows in english because all user explanations and most forums are in english. I must very often guess what is the french equivalent of a microsoft english 3 terms expression. I tried but was unable to make my Windows 7 move to english language.

3)HP printer drivers : the most recent drivers for HP Deskjet F4200 are from
Date d'édition:

so I think they are updated. But when these errors occured the printer was not on. Is this relevant ?
My System SpecsSystem Spec

 BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

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