BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

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  1. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #11

    Thank you Essenbe, I have downloaded the iso memtest and burned a cd, but I do not remember how to boot on the CD;
    is it some key F2 or F12 and when do I press it ? Or configure the boot order but how ?
    I already tested the memory with the Microsoft utilities but it was very short (may be 20 minutes) no failure.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #12

    This is the best test we have, but takes quite a while. Just from memory, I believe with Dell, it is F12. Guring boot up when you see the Dell Logo strt tapping F12. You only have a couple of seconds, if you are too late, you will boot into your OS. If it works, you will see a list of every hard drive, CD/DVD drive or USB Flash drive attached to your computer. Use the up and down keys to highlight the device you want to boot from, hit enter and it should boot from that device. If you downloaded the version 5.01, when it starts it will say hit some F key or some other key if you have a multicore CPU. DO NOT HIT ANYTHING, the test will begin in a couple of seconds and will continue to run until you stop it. Let it run for a full 8 passes. It will tell you how many passes it has done and how many errors. If it finds even 1 error, stop the test, your ram has failed and there is no reason to continue.

    Just so you understand. We are not asking you to run the same test 8 times. Each pass tests a different thing. I think there are 10 tests in each pass they test different things also, So it takes 8 consecutive passes, all at the same time to fully test the ram, if you stop it and start it back, it will start over at the beginning. So, 8 passes all at the same time.

    If, for some reason, you cannot get to the boot menu from the F12 key, try F11 or some other key. If that does not work, make sure your CD is in the CD/DVD burner and boot into bios, go to the boot selection part of the bios and set the CD/DVD as 1st boot device and the Hard drive as 2nd boot device, save and exit, you should boot right into the test. After the test, you can either leave it that way or boot into bios and change the boot order. many people set theirs with the CD/DVD as 1 st boot device normally. Dell's used to be shipped that way. The purpose is to alleviate this problem in case the computer won't boot. Just put a repair disk in and boot up, the repair disk will be recognized before the DVD. If you do not have a bootable boot device in the DVD drive, the computer will automatically look to the 2nd boot device, your hard drive. So, either way, or you may be lucky and have to do nothing. just reboot.
      My Computer


  3. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #13

    Thank you Essenbe. In fact the key for set-up was F2. This night I ran the test for a little more than 8 passes (14 hours) and no error. The temperature was constantly 74 or 75 Celsius. So I suppose that the problem does not come from the ram, this is rather good news. I suspect something related to the graphic card or drivers for the Hard drives because I begun to get my computer freezing after changing the hard drive 4 months ago and installing the SSD Samsung. There might be 2 different causes, one for freezing and one for BSOD.
      My Computer


  4. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #14

    Older BSOD and sysdata


    I just found 3 files I saved from previous BSOD, I have also 2 older dmp files but I don't know how to read or upload them. I have a sysdata that I cannot upload.
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #15

    The easiest way is to run the BSD Posting instructions again,
    www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html#option2. Use option #2 and press the 'Grab All' button and five it time to do it's collection. Then upload it in your next post.

    Please download Core temp and watch your CPU temps. They should have nit been 74C.
      My Computer


  6. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #16

    New Grab results - results of Core-Temp


    Essenbe, I ran again SF and Grab all , I attach the results and also a screen capture of Core Temp.
    min Temp is 47 C max is 75, most of the time is 51 C. It was 74 C when running memtest.
      My Computer


  7. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #17

    new BSOD stop 0x0000001E saving openoffice to disk


    saving a file to disk F new BSOD
    Signature du problème :
    Nom d’événement de problème: BlueScreen
    Version du système: 6.1.7601.2.1.0.768.3
    Identificateur de paramètres régionaux: 1036


    Informations supplémentaires sur le problème :
    BCCode: 1e
    BCP1: FFFFFFFFC0000028
    BCP2: FFFFF8000270A7FC
    BCP3: FFFFFA8005ACCF60
    BCP4: FFFFFA80054AFEA0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
    using then Who crashed (home edition) to read and analyse the dump file : drivers accused
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #18

    jeanpierregeorg, what you uploaded was the instructions for Who Crashed. I need the results from
    Blue Screen of Death (BSOD) Posting Instructions I don't use Who Crashed.
      My Computer


  9. Posts : 67
    windows 7 Home Premium 64bit service pack 1
    Thread Starter
       #19

    Sorry, here are the "grab all " results
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #20

    Sorry, I didn't answer the above question. I believe Dell is the F12 key, and use the arrow keys to select the device you want to boot from. Some Dell computers come with the CD/DVD as the 1st boot device which means you don't have to do anything to boot from the DVD, just restart. it will ask if you want to boot from DVD press any key. Do it quickly, I think you only have a couple of seconds.

    Here is what the dump file says is the cause

    Code:
     aswSnx
    start             end                 module name
    fffff880`0305d000 fffff880`03161000   aswSnx   T (no symbols)           
        Loaded symbol image file: aswSnx.sys
        Image path: aswSnx.sys
        Image name: aswSnx.sys
        Timestamp:        Fri Nov 21 05:17:12 2014 (546F1F38)
        CheckSum:         00102CB2
        ImageSize:        00104000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Which is the avast! Virtualization Driver

    and

    Code:
    aswMonFlt
    start             end                 module name
    fffff880`070e2000 fffff880`07104000   aswMonFlt T (no symbols)           
        Loaded symbol image file: aswMonFlt.sys
        Image path: aswMonFlt.sys
        Image name: aswMonFlt.sys
        Timestamp:        Thu Nov 06 06:53:07 2014 (545B6F33)
        CheckSum:         0001B7AA
        ImageSize:        00022000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    That is the avast! File System Minifilter Driver

    I believe I would, at least for the time being, uninstall Avast usint their removal tool (Avast Uninstall Utility | Download aswClear for Avast Removal) and replacing it with Microsoft security essentials https://www.microsoft.com/en-us/down...s.aspx?id=5201

    After that, Create a restore point before doing anything. The link to do that is below. Use the computer as normal for at least 24 hours of actual use. it will seem rather sluggish, which is normal. Just be sure when setting it up, to sort the drivers by provider and select all of the non Microsoft drivers.

       Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create


    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
       Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
       Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


       Tip





    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


 
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