BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

NoelDP · 04 Feb 2015

Here's the relevant data from the initial SFC scan...

Code:

 Line 41900: 2015-02-04 09:00:56, Info                  CSI    000003d2 [SR] Repairing 1 components
 Line 41901: 2015-02-04 09:00:56, Info                  CSI    000003d3 [SR] Beginning Verify and Repair transaction
 Line 41902: 2015-02-04 09:00:56, Info                  CSI    000003d4 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"lpremove.exe" from store
 Line 41912: 2015-02-04 09:00:56, Info                  CSI    000003d6 [SR] Repair complete

The file is related to cleaning up Language packs - so the obvious question is whether you've attempted to install MUI language packs without the proper license to do so (i.e. windows 7 Ultimate)

NoelDP · 05 Feb 2015

I thought I'd replied to this last night - but it seems to have gotten lost.
The file fixed was...

Code:

 Line 41900: 2015-02-04 09:00:56, Info                  CSI    000003d2 [SR] Repairing 1 components
 Line 41901: 2015-02-04 09:00:56, Info                  CSI    000003d3 [SR] Beginning Verify and Repair transaction
 Line 41902: 2015-02-04 09:00:56, Info                  CSI    000003d4 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"lpremove.exe" from store
 Line 41912: 2015-02-04 09:00:56, Info                  CSI    000003d6 [SR] Repair complete

which is something to do with Language Packs cleanup?
doesn't seem like t's going to be related to your other problems, anyhow

essenbe · 05 Feb 2015

Noel, I believe at some point he was trying to change his OS from French to English, so I could read them.

essenbe · 05 Feb 2015

As best as I could tell, you had several printer errors, several NTFS errors, several Network related problems one even mentioned your Broadcom Driver, The others were most likely when you pulled the power to it. They said power was shut off.

jeanpierregeorg · 05 Feb 2015

Yes, Essenbe you are right, I changed OS from French to English, so Essenbe could read them, and also in order to use all advices which are generally in english ; Microsoft translations in french are not always reliable. I did that around 20/1/2015.
Even after scan and chkdsk OK, I still have (always) the same sequence of 4 errors (in event viewer) at boot :
NTFS
Kernel Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D
and 2 successive printservice errors The print spooler failed to share printer HP Deskjet F4200 series with shared resource name HP Deskjet F4200 series. Error 2114. The printer cannot be used by others on the network.

This 4 errors at boot are without any inconvenience, as far as I feel it. They do not cause BSOD at least in general. They are just puzzling.

NoelDP · 05 Feb 2015

The reason for this is possibly that you may have broken licensing rules

we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

jeanpierregeorg · 05 Feb 2015

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {82C198E1-A397-4936-A13C-2FC4FF925B1E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{82C198E1-A397-4936-A13C-2FC4FF925B1E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1446331419-3111765369-4050254526</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio XPS 8000</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="5"/><Date>20090811000000.000000+000</Date></BIOS><HWID>2C763B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Romance Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>FX09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1036-7600.0000-3012013
Installation ID: 010050956271416775851235829551890341534632351562095451
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/5/2015 5:29:32 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:1:2014 12:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqiKUP7cQsb215RWgJauDCq9PjcX8+yXdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          FX09    
  FACP            DELL          FX09    
  HPET            DELL          OEMHPET 
  MCFG            DELL          OEMMCFG 
  SLIC            DELL          FX09   
  OSFR            DELL          FX09    
  OEMB            DELL          FX09    
  GSCI            DELL          GMCHSCI

NoelDP · 05 Feb 2015

That looks fine - I was half-expecting to see signs of a well-known hack, but it's not there.
There's no clues to your problems there, either

jeanpierregeorg · 10 Feb 2015

Feb 7 one BSOD while doing nothing (may be screen saver start ?)
Today 11:21 previous system shut down,
12: rebooted without cleanly shutting down
can this be related to a memory problem or can it be only related to the power supply ?
or to some micro cut by electricity provider ?
I don't have friends with a spare power supply,
I might use a power supply of a previous desktop, not sure it is possible.
When (unexpectedly) shutting down, the Dell was nearly idle (one firefox window opened) no real task, so I do not think it can be related to temperature.
When using freemake video converter yesterday the max temperature was 70 ° C

essenbe · 10 Feb 2015

Truthfully, it can be related to any of those. A power loss will do it every time. The only way to know is swapping parts until you find the right one. Your Problem seems to be Freemake mostly though. Maybe find another program to try.

BSOD using FreemakeVideoConverter Page_Fault_ other frequent BSOD

BSOD saturday 7, unexpected shutdown today 10 feb