BSOD BAD_POOL_HEADER Windows 7 ultimate 32 bit


  1. Posts : 1
    windows 7 ultimate x32
       #1

    BSOD BAD_POOL_HEADER Windows 7 ultimate 32 bit


    so i get this bsod every time i turn on my pc or before it has to shut down
    BCCode: c5
    BCP1: 00000004
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 82F7187B
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    this is some info and i have attached a folder with the minidump files hope some1 can help thanks
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome.

    Caused by: Panda Cloud Antivirus - PSINFile Filter Driver for XP32

    Uninstall and replace with Microsoft Security Essentials.

    Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

    Also uninstall your existing Antivirus software before you install MSE.

    Good and Free system security combination.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



    Code:
    Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\admin\Downloads\120514-25209-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.18409.x86fre.win7sp1_gdr.140303-2144
    Machine Name:
    Kernel base = 0x82e3e000 PsLoadedModuleList = 0x82f875b0
    Debug session time: Fri Dec  5 17:04:01.553 2014 (UTC + 6:00)
    System Uptime: 0 days 0:01:57.192
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {20, 87752670, 877526f8, 8110018}
    
    *** WARNING: Unable to verify timestamp for PSINFile.sys
    *** ERROR: Module load completed but symbols could not be loaded for PSINFile.sys
    Probably caused by : PSINFile.sys ( PSINFile+1056 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 00000020, a pool block header size is corrupt.
    Arg2: 87752670, The pool entry we were looking for within the page.
    Arg3: 877526f8, The next pool entry.
    Arg4: 08110018, (reserved)
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_20
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from 82fa784c
    Unable to read MiSystemVaType memory at 82f86f00
     87752670 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 82f5fa76 to 82f5ec6b
    
    STACK_TEXT:  
    8a593a4c 82f5fa76 87752678 00000000 8a593a68 nt!ExFreePoolWithTag+0x1b1
    8a593a5c 94774056 87752678 8a593a84 9477ce40 nt!ExFreePool+0xf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8a593a68 9477ce40 947884f8 87752678 94788000 PSINFile+0x1056
    8a593a84 9477654e 8770d8fc 94788000 9478421c PSINFile+0x9e40
    8a593a9c 9477701f 8770d8f4 86a133a0 8770d878 PSINFile+0x354e
    8a593ab4 883285f4 8770d8a8 00000008 87ae51c8 PSINFile+0x401f
    8a593ad0 883287c0 8770d878 869d38a0 8a593aec fltmgr!DoFreeContext+0x66
    8a593ae0 88328841 8770d878 8a593b18 9477724f fltmgr!DoReleaseContext+0x42
    8a593aec 9477724f 8770d8a8 0000271b 00000001 fltmgr!FltReleaseContext+0x11
    8a593b18 88327aeb 87ae51c8 8a593b38 8a593b64 PSINFile+0x424f
    8a593b84 8832a9f0 8a593bd8 871af608 871af7e0 fltmgr!FltpPerformPreCallbacks+0x34d
    8a593b9c 8832af01 8a593bd8 00000000 858e7408 fltmgr!FltpPassThroughInternal+0x40
    8a593bc0 8832b3ba 12593bd8 858e7408 00000000 fltmgr!FltpPassThrough+0x203
    8a593bf0 82e74c1e 858e7408 871af608 8739b320 fltmgr!FltpDispatch+0xb4
    8a593c08 83070c95 84b08870 8739b308 00000001 nt!IofCallDriver+0x63
    8a593c48 8306211f 86a92030 8739b320 00000001 nt!IopCloseFile+0x2f3
    8a593c94 8308354c 86a92030 89b6e388 876f3528 nt!ObpDecrementHandleCount+0x139
    8a593cdc 8308328c 89b6e388 9a713ef0 86a92030 nt!ObpCloseHandleTableEntry+0x203
    8a593d0c 83083626 86a92030 876f3501 017cebbc nt!ObpCloseHandle+0x7f
    8a593d28 82e7b8c6 00000778 017cebc0 770570f4 nt!NtClose+0x4e
    8a593d28 770570f4 00000778 017cebc0 770570f4 nt!KiSystemServicePostCall
    017cebc0 00000000 00000000 00000000 00000000 0x770570f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    PSINFile+1056
    94774056 ??              ???
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  PSINFile+1056
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: PSINFile
    
    IMAGE_NAME:  PSINFile.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4acdd49c
    
    FAILURE_BUCKET_ID:  0x19_20_PSINFile+1056
    
    BUCKET_ID:  0x19_20_PSINFile+1056
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm PSINFile
    start    end        module name
    94773000 9478e000   PSINFile T (no symbols)           
        Loaded symbol image file: PSINFile.sys
        Image path: \SystemRoot\system32\DRIVERS\PSINFile.sys
        Image name: PSINFile.sys
        Timestamp:        Thu Oct 08 18:01:32 2009 (4ACDD49C)
        CheckSum:         00023C88
        ImageSize:        0001B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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