BSOD: 1000007e, usually when i open Catia's "DSLicMgt" Licence tool

MikeApicella · 09 Dec 2014

Hi Everyone,

I'm new to this site and don't post on these vary often as usually most of my queries have already been experienced before and explained when searching hard enough. However, i have failed to get round this issue and the BSOD is a bit beyond me...
Like i said in the title it seems to be usually when using Catia's DSLicMgt licence tool. However, it has happened when performing other small tasks, so not sure how much use that is. also when using Matlab and Simulink it has happened.

I have used the DM Log Collector and attached all the files which were placed on my desktop after running the .exe

if anyone could help i would appreciate it. also i left it running most of the day doing a memtest86+, as i was out of my office and returned to find it showing no problems at all, did this as it was suggested in someones post on a different site. Also i have scanned with malwarebytes, kaspersky which both found no issues and done windows disk error-checking and all came back fine.
also... Windows updates are all upto date.

Cheers,
Mike Apicella

MikeApicella · 10 Dec 2014

Still Happening

, can anyone help?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC000001D
BCP2: FFFFF88000000028
BCP3: FFFFF88007313DD8
BCP4: FFFFF88007313630
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121014-9094-01.dmp
C:\Users\Mike Apicella\AppData\Local\Temp\WER-25474-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Yard Dog · 10 Dec 2014

Hello Mike.. please standby for BSOD crew to read your files.. sure we can get you sorted.. thanks for coming to SevenForums

MikeApicella · 10 Dec 2014

Thank you Yard Dog

Not sure if it is actually related to 'CISCO Anyconnect Secure Mobility Client'
which i need to get onto my work server so i can gain a offline licence to Catia. but it seems to be when i am signed into this VPN. not sure if that helps anyone?

softwaremaniac · 10 Dec 2014

Please update drivers in red. Your BSOD seems to have been caused by a Internet Accelerator. Driver Reference Table - cfosspeed6.sys

Code:

amdxata.sys Fri Mar 19 17:18:18 2010 (4BA3A3CA) 
AMD storage controller  driver - usually from the Windows 7 DVD 
http://www.carrona.org/drivers/driver.php?id=amdxata.sys 

AsUpIO.sys Tue Aug 3 04:47:59 2010  (4C57835F) 
ASUS hardware monitoring software related 
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 

ASUSFILTER.sys Tue Sep 20 17:46:33  2011 (4E78B559) 
ASUS USB Hub filter driver 
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys 

amd_sata.sys Wed Apr 11  16:40:24 2012 (4F8597D8) 
AMD SATA Controller AHCI 1.2 Device Driver 
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys 

amd_xata.sys Wed Apr 11 16:40:27  2012 (4F8597DB) 
AMD Stor Filter Driver 
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys 

AiChargerPlus.sys Thu Apr 19 03:17:35 2012 (4F8F67AF)  
Asus Charger Driver [br] Likely BSOD cause - haven't  seen recently (15Jan2013) 
http://www.carrona.org/drivers/driver.php?id=AiChargerPlus.sys 

klim6.sys Thu Aug 2 13:09:23  2012 (501A5FE3) 
Kaspersky Lab Intermediate Network Driver 
http://www.carrona.org/drivers/driver.php?id=klim6.sys 

AsIO.sys Wed Aug 22 11:54:47 2012  (5034AC67) 
Asus PCProbe Utility 
http://www.carrona.org/drivers/driver.php?id=AsIO.sys 

usbfilter.sys Wed Aug 29 03:27:12  2012 (503D6FF0) 
AMD USB Filter Driver (likely part of the chipset drivers)  
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys 

e1q62x64.sys Fri Nov 30 02:43:36  2012 (50B80F48) 
Intel Ethernet 
http://www.carrona.org/drivers/driver.php?id=e1q62x64.sys 

kneps.sys Tue Mar 5 10:09:23 2013  (5135B643) 
Kaspersky KNEPS Power driver 
http://www.carrona.org/drivers/driver.php?id=kneps.sys 

klflt.sys Tue Mar 26 15:44:59 2013  (5151B46B) 
Kaspersky driver - unable to locate a name for it. 
http://www.carrona.org/drivers/driver.php?id=klflt.sys 

kltdi.sys Mon Apr 29 14:07:50 2013  (517E6296) 
Kaspersky Network filtering component 
http://www.carrona.org/drivers/driver.php?id=kltdi.sys 

dtsoftbus01.sys  Tue Jun 11 09:55:52 2013 (51B6D808) 
Daemon Tools driver [br]  Possible BSOD issues in Win7 
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys 

kl1.sys Tue Jun 25 10:25:20  2013 (51C953F0) 
Kaspersky Unified Driver 
http://www.carrona.org/drivers/driver.php?id=kl1.sys 

ueclhnul.sys Tue Aug 6 00:33:54 2013  (52002852) 

ueclhnul.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  

klkbdflt.sys Thu Aug 8 15:09:50 2013 (5203989E) 
Kaspersky KLKBDFLT  Keyboard Device Filter 
http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 

klmouflt.sys Thu Aug 8 15:10:02  2013 (520398AA) 
KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky)  
http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 

asmtxhci.sys Fri Aug 16 21:28:42  2013 (520E7D6A) 
Asmedia USB 3.0 driver 
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys 

asmthub3.sys Fri Aug 16 21:28:54  2013 (520E7D76) 
ASMedia USB 3.0 Hub driver 
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys 

vpnva64-6.sys Fri Aug 30 13:06:51  2013 (52207CCB) 

vpnva64-6.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 

acsock64.sys Wed Sep 4 17:50:05 2013 (522756AD)  
Cisco AnyConnect Secure Mobility Client 
http://www.carrona.org/drivers/driver.php?id=acsock64.sys 

klif.sys Mon Sep 9 17:44:07 2013  (522DECC7) 
Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
http://www.carrona.org/drivers/driver.php?id=klif.sys 

AODDriver2.sys Thu  Sep 12 05:36:40 2013 (523136C8) 
AMD Overdrive; also in EasyTune6  for Gigabyte motherboard [br] Known BSOD issues in  Win7[br][br]Part of AMD Fuel[br][br]Location: C:\Program Files\ATI  Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys 
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys 

AtihdW76.sys Wed Sep 25  02:23:49 2013 (52422D15) 
ATI Function Driver for HD Audio Service 
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys 

RTKVHD64.sys Mon Oct 7 15:59:13  2013 (5252BE31) 
Realtek High Definition Audio Function Driver 
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 

atikmpag.sys Fri Dec 6 21:21:45  2013 (52A231D9) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 

atikmdag.sys Fri Dec 6 22:19:43  2013 (52A23F6F) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 

amdacpksd.sys Fri Dec 6 22:23:54  2013 (52A2406A) 
AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys 

point64.sys Thu Dec 12 14:16:17  2013 (52A9B721) 
Microsoft IntelliPoint Filter Driver 
http://www.carrona.org/drivers/driver.php?id=point64.sys 

dump_asstor64.sys Mon Jan 27  10:30:34 2014 (52E6273A) 

dump_asstor64.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 

asstor64.sys Mon Jan 27 10:30:34 2014  (52E6273A) 
Asmedia ASM-106x Sata 6G controller 
http://www.carrona.org/drivers/driver.php?id=asstor64.sys 

cfosspeed6.sys Mon Feb 3 15:36:46  2014 (52EFA97E) 
cFosSpeed - The Internet Accelerator 
http://www.carrona.org/drivers/driver.php?id=cfosspeed6.sys 

kvnetenum.sys Sun Sep 28  21:37:41 2014 (54286385) 

kvnetenum.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 

kcanv.sys Sun Sep 28 21:38:05 2014 (5428639D)  

kcanv.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 



Debug session  time: Tue Dec 9 17:31:17.242 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\120914-9016-01.dmp] 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:02:47.099 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166273 )  
BugCheck 1000007E, {ffffffffc0000005, fffff88007b6b273, fffff88007313df8,  fffff88007313650} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc0000005, The exception code that was not handled 
Arg2:  fffff88007b6b273, The address that the exception occurred at 
Arg3:  fffff88007313df8, Exception Record Address 
Arg4: fffff88007313650, Context  Record Address 
PROCESS_NAME: System 
BUGCHECK_STR: 0x7E  
FAILURE_BUCKET_ID: X64_0x7E_cfosspeed6+166273 
BiosVersion = 2101  
BiosReleaseDate = 04/17/2014 
SystemManufacturer = To be filled by O.E.M.  
SystemProductName = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Tue Dec 9 10:49:16.873 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120914-9687-01.dmp] 
***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
*** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:05:42.841 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166273 )  
BugCheck 1000007E, {ffffffffc0000005, fffff88007b6d273, fffff88007313df8,  fffff88007313650} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc0000005, The exception code that was not handled 
Arg2:  fffff88007b6d273, The address that the exception occurred at 
Arg3:  fffff88007313df8, Exception Record Address 
Arg4: fffff88007313650, Context  Record Address 
PROCESS_NAME: System 
BUGCHECK_STR: 0x7E  
FAILURE_BUCKET_ID: X64_0x7E_cfosspeed6+166273 
BiosVersion = 2101  
BiosReleaseDate = 04/17/2014 
SystemManufacturer = To be filled by O.E.M.  
SystemProductName = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Dec 8 13:39:10.902 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120814-8751-01.dmp] 
***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
*** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:03:13.870 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166276 )  
BugCheck 1000007E, {ffffffffc000001d, fffff88000000028, fffff88007313dd8,  fffff88007313630} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc000001d, The exception code that was not handled 
Arg2:  fffff88000000028, The address that the exception occurred at 
Arg3:  fffff88007313dd8, Exception Record Address 
Arg4: fffff88007313630, Context  Record Address 
BUGCHECK_STR: 0x7E 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_cfosspeed6+166276 
BiosVersion = 2101 
BiosReleaseDate =  04/17/2014 
SystemManufacturer = To be filled by O.E.M. 
SystemProductName  = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Dec 8 12:04:28.838 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120814-8658-01.dmp] 
***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
*** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:14:35.806 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166273 )  
BugCheck 1000007E, {ffffffffc0000005, fffff88007b76273, fffff88007313df8,  fffff88007313650} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc0000005, The exception code that was not handled 
Arg2:  fffff88007b76273, The address that the exception occurred at 
Arg3:  fffff88007313df8, Exception Record Address 
Arg4: fffff88007313650, Context  Record Address 
PROCESS_NAME: System 
BUGCHECK_STR: 0x7E  
FAILURE_BUCKET_ID: X64_0x7E_cfosspeed6+166273 
BiosVersion = 2101  
BiosReleaseDate = 04/17/2014 
SystemManufacturer = To be filled by O.E.M.  
SystemProductName = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Dec 8 11:48:48.966 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120814-8689-01.dmp] 
***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
*** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:17:55.934 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166276 )  
BugCheck 1000007E, {ffffffffc000001d, fffff88000000028, fffff88007313dd8,  fffff88007313630} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc000001d, The exception code that was not handled 
Arg2:  fffff88000000028, The address that the exception occurred at 
Arg3:  fffff88007313dd8, Exception Record Address 
Arg4: fffff88007313630, Context  Record Address 
BUGCHECK_STR: 0x7E 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_cfosspeed6+166276 
BiosVersion = 2101 
BiosReleaseDate =  04/17/2014 
SystemManufacturer = To be filled by O.E.M. 
SystemProductName  = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Mon Dec 8 11:29:50.087 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120814-8736-01.dmp] 
***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
*** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
Built by:  7601.18409.amd64fre.win7sp1_gdr.140303-2144 
System Uptime: 0 days  0:16:08.897 
*** WARNING: Unable to verify timestamp for cfosspeed6.sys  
*** ERROR: Module load completed but symbols could not be loaded for  cfosspeed6.sys 
Probably caused by : cfosspeed6.sys ( cfosspeed6+166276 )  
BugCheck 1000007E, {ffffffffc000001d, fffff88000000028, fffff88007313dd8,  fffff88007313630} 
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc000001d, The exception code that was not handled 
Arg2:  fffff88000000028, The address that the exception occurred at 
Arg3:  fffff88007313dd8, Exception Record Address 
Arg4: fffff88007313630, Context  Record Address 
BUGCHECK_STR: 0x7E 
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT  
PROCESS_NAME: System 
FAILURE_BUCKET_ID:  X64_0x7E_BAD_IP_cfosspeed6+166276 
BiosVersion = 2101 
BiosReleaseDate =  04/17/2014 
SystemManufacturer = To be filled by O.E.M. 
SystemProductName  = To be filled by O.E.M.  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Dec 10 14:46:34 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Dec 10 14:46:34 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Dec 10 14:46:34 PM  _88-dbug Copyright 2012 Sysnative Forums

Golden · 10 Dec 2014

Code:

fffff880`073145c0  fffffa80`1c5f1020
fffff880`073145c8  fffff880`02042ee8Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
 dtsoftbus01+0x42ee8
fffff880`073145d0  fffff880`07314688

Uninstall Daemon Tools - its a well-documented cause of BSOD's.

Code:

fffff880`07313188  fffffa80`1caeec60
fffff880`07313190  00000000`00000000
fffff880`07313198  fffff880`07bf1802Unable to load image \SystemRoot\system32\DRIVERS\klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x2802
fffff880`073131a0  fffffa80`19e0fe50
fffff880`073131a8  fffffa80`00000000

Replace Kaspersky with MSE.

MikeApicella · 11 Dec 2014

thank you for all your replies. when trying to upgrade some of the drivers i found this info about my motherboard:

[Important: read before upgrade] AMD graphics card driver
Solution
If your system has independent AMD graphics card, please follows the steps below to ensure proper function after the upgrade to Windows 8:
Uninstall all graphics card driver including Catalyst Control Center under Windows 7.
Upgrade to Windows 8.
Install the latest AMD graphics card driver.

[Important: read before upgrade] NVIDIA graphics card driver
Solution
If you system is equipped with nVIDIA graphics card, Please follow the steps below to ensure proper function after the upgrade to Windows 8.
Uninstall the graphics card driver under Windows 7.
Upgrade to Windows 8.
Install the latest nVIDIA graphics card driver.

[Important: read before upgrade] Ralink Bluetooth driver
Solution
Please follow the steps below to ensure proper function after the upgrade to Windows 8.
Uninstall the Bluetooth driver under Windows 7.
Upgrade to Windows 8.
Install the latest Bluetooth driver.

[Important: read before upgrade] Intel WIDI driver
Solution
Please follow the steps below to ensure proper function after the upgrade to Windows 8.
Uninstall the Intel WIDI driver under Windows 7.
Upgrade to Windows 8.
Install the latest Intel WIDI driver.

[Important: read before upgrade] USB Charger+ software application
Solution
If yourl operating system is Windows 7, please make sure your USB Charger+ is version v2.0.8 or earlier version. Please do not upgrade USB Charger+ to v2.0.9 or later version to avoid compatibility issue.

[Important: read before upgrade] IRST(Intel Rapid Storage Technology) driver
Solution
Please DO NOT uninstall your IRST driver before upgrading to Windows 8. You can install the new IRST driver without removing the older driver.

[Important: read before upgrade] IRST (Intel Rapid Start Technology) driver and Express Cache software application
Solution
Please follow the stps below:
Uninstall Express Cache before the upgrade to Windows 8.
Upgrade to Windows 8.
Download and install Intel Rapid Start Technology(IRST) driver.
Download and install Express Cache.
The installation sequence of Intel Rapid Start Technology(IRST) and Express Cache must be in the above order

Looks like i should buy a copy of Win 8

Also do people think that Microsoft security essentials is a good enough anti-virus to replace kaspersky?
i have always used Avast and its never served me wrong but looking on here, loads of people have had BSOD's from it, is there a particular reason a piece of software causes a BSOD?

Thanks again for all your help guys, I really appreciate it.

Mike

Golden · 11 Dec 2014

MSE is fine. Try Avast if you like.....it doesn't always cause BSOD's on all systems.

Its extremely difficult to pinpoint why some software cause BSOD's and others don't.....I have seen every anti-virus cause a BSOD here, with the exception of one.....MSE.

Leave the general update for now....just replace Kaspersky and remove Daemon Tools for now. Then lets see how the system behaves.

MikeApicella · 15 Dec 2014

Hi Everyone,

sorry about the slightly late response, i am currently working away from my computer each day and keep trying these things in the morning and the evening just before i go home. so i have removed daemon tools and kaspersky and so far the computer is getting less BSOD's, none when its just running, however, still getting the issue when i log in to Cisco followed by Catia's DSLivMgt software?

i Have disabled the following from starting up as without buying a windows 8 copy to make this work i have to downgrade the driver to get it to work on windows 7 (and struggling to do so):
- AiChargerPlus.sys

thanks for all of your help

Mike