Blue Screen Of Death help (log attached)


  1. Posts : 131
    Windows 7 Home Premium 64 Bit
       #1

    Blue Screen Of Death help (log attached)


    Blue screen of death logged is attached to the thread. To whoever that can help me fix myself I'd gladly pay a small fee of $10 through PayPal. This computer was a gift to me so I really don't want it to break so soon.

    Thanks guys for the help.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {20, fffffa800aa6a9c0, fffffa800aa6a9e0, 402000a}
    
    *** WARNING: Unable to verify timestamp for mwac.sys
    *** ERROR: Module load completed but symbols could not be loaded for mwac.sys
    Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
    
    Followup: MachineOwner
    ---------
    This is a tricky BSOD. It seems like your firewall is preventing Malwarebytes from accessing the internet (to pick up database updates possibly). Do you know which firewall product you are using?

    I have a few suggestions:

    1. Ensure Windows is fully updated, incl. Optional Updates for devices.
    2. Ensure your ethernet and wireless drivers are up-to-date.
    3. Replace AVG with MSE as a test.
      My Computer


 

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