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Windows 7: Blue Screen Of Death help (log attached)

09 Dec 2014   #1
John12

Windows 7 Home Premium 64 Bit
 
 
Blue Screen Of Death help (log attached)

Blue screen of death logged is attached to the thread. To whoever that can help me fix myself I'd gladly pay a small fee of $10 through PayPal. This computer was a gift to me so I really don't want it to break so soon.

Thanks guys for the help.


My System SpecsSystem Spec
.
10 Dec 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffffa800aa6a9c0, fffffa800aa6a9e0, 402000a}

*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )

Followup: MachineOwner
---------
This is a tricky BSOD. It seems like your firewall is preventing Malwarebytes from accessing the internet (to pick up database updates possibly). Do you know which firewall product you are using?

I have a few suggestions:

1. Ensure Windows is fully updated, incl. Optional Updates for devices.
2. Ensure your ethernet and wireless drivers are up-to-date.
3. Replace AVG with MSE as a test.
My System SpecsSystem Spec
Reply

 Blue Screen Of Death help (log attached)




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