Computer Shuts off while using Internet Browser.

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  1. Posts : 19
    Windows 7 Home Premium
    Thread Starter
       #11

    I ran the scan twice in cmd and it did not find any integrity violations either time. I rebooted between tests.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #12

    How about go over your configuration and make sure you are set to create Small Memory dumps. Whichever one you used last time, use a different method this time. Make sure there is a folder named Minidump in C:/Windows.

    Have you gone over your wiring real close? And I guess the first question should be are you actually having BSODs? A BSOD looks like this

    Attachment 346674
      My Computer


  3. Posts : 19
    Windows 7 Home Premium
    Thread Starter
       #13

    I used the .reg file to set up computer to make small memory dumps. I checked wiring and it is all secure. I'm not getting a bsod, just screen goes black a few seconds later I get the option to boot into safe mode or normal mode.
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #14

    Well, I honestly have no idea why it won't create memory dumps. I'll see if I can find someone who may have some other ideas.
      My Computer


  5. Posts : 26,869
    Windows 11 Pro
       #15

    Please run a full scan with your Anti Virus and also please run scans with

    Anti-rootkit utility TDSSKiller
    Anti-rootkit utility TDSSKiller
    ESET online scanner:
    Free Virus Scan | Online Virus Scanner from ESET
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #16

    I hope I'm not being in the way.

    I have found that if one uses clean up tool like Ccleaner or others they will remove the dump files.
    Also Windows 7 Clean Disk will also remove the dump files.
      My Computer


  7. Posts : 26,869
    Windows 11 Pro
       #17

    Then you don't seem to be really getting a Blue Screen of Death, which is why there is no dump file.

    Manually create a restore point. It may be your only way back. The link is below then

       Warning
    Be sure to create a System Restore point before proceeding further System Restore Point - Create


    Driver Verifier - Enable and Disable
    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
       Information

    What is Driver Verifier:
    It puts stress on the drivers, and tries to make the faulty driver crash the computer. It is designed this way, to attempt to trap the offending driver.


    What you will notice:
    It will tend to make the computer rather slow and sluggish because the drivers are being stressed.
       Warning

    Before enabling DV, make sure you have created a system restore point before enabling Driver Verifier. make a System Restore Point manually before enabling DV.


       Tip





    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  8. Posts : 19
    Windows 7 Home Premium
    Thread Starter
       #18

    I ran the antivirus and the tdsskiller and found no viruses or errors. I'm currently running driver verifier.
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #19

    OK, great. Run it for 24 hours of use and do anything you want. Anything that usually makes the computer crash, do it frequently. If it seems a little slow and sluggish, that is normal, don't worry about it. If you get a BSOD upload the Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  10. Posts : 19
    Windows 7 Home Premium
    Thread Starter
       #20

    I've been running driver verifier since my last post. Computer has shut off several times usually while being on websites that use flash or Java, twice it crashed with no programs running. Still no BSOD. Should I try driver verifier with windows drivers too, currently just using it with non Microsoft drivers which would be the chipset and graphics drivers.
      My Computer


 
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