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Windows 7: Dump file help

04 Nov 2009   #1
theunknwnbstrd

Windows 7 Pro 64bit
 
 
Dump file help

Could someone please help me to read the dmp files? I've been getting multiple BSOD's lately.

I tried several times last night on my W7 PC and it wasn't working. I tried the debugger and that said to I don't have the proper symbols, so I installed that and directed debugger to it, but it didn't help.

I'm not too sure how the dumpfiles work, but I am at work now, so I don't think I can do anything with the files here (on XP).

I'll attach the recent dumps.
Quick History:
Built the PC a little more than a month ago, installed XP. Had BSOD's but figured it was XP related, so let it be (knowing I was going to install W7 in a few weeks). Once W7 was out I installed it and have run into far less BSOD's. Only having one until yesterday when I had 5 in like an hour or so.
Thanks.


My System SpecsSystem Spec
.
04 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Run memtest for as long as you can. 5 hours at least. I think there is something wrong with you RAM module(s). Especially because you said XP and here on 7.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [E:\Temp\Rar$DI12.937\110309-25412-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a09000 PsLoadedModuleList = 0xfffff800`02c46e50
Debug session time: Tue Nov  3 19:45:34.850 2009 (GMT-5)
System Uptime: 0 days 0:44:15.927
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff6800037f550, 0, 0, fffff80002a4f2a7}

Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+11b )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff6800037f550, memory referenced
Arg2: 0000000000000000, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a4f2a7, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cb10e0
 fffff6800037f550 

CURRENT_IRQL:  0

FAULTING_IP: 
nt!MiDeleteAddressesInWorkingSet+11b
fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  firefox.exe

TRAP_FRAME:  fffff88003911ed0 -- (.trap 0xfffff88003911ed0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000098000000000 rbx=0000000000000000 rcx=0000000000006f08
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a4f2a7 rsp=fffff88003912060 rbp=fffff7000108c008
 r8=fffffa8004212d78  r9=0000000000000001 r10=0000000000000a67
r11=fffff70001080000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiDeleteAddressesInWorkingSet+0x11b:
fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi] ds:163b:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a7a469 to fffff80002a7af00

STACK_TEXT:  
fffff880`03911d88 fffff800`02a7a469 : 00000000`0000000a fffff680`0037f550 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`03911d90 fffff800`02a790e0 : 00000000`00000000 0000000f`ffffffff 00000000`00001000 fffff800`02badbfe : nt!KiBugCheckDispatch+0x69
fffff880`03911ed0 fffff800`02a4f2a7 : 00000003`00000000 f6f00000`8c550867 fffff700`0108c000 fffff680`000043b8 : nt!KiPageFault+0x260
fffff880`03912060 fffff800`02a4deee : fffffa80`042129e0 fffffa80`00000000 fffff880`00000a67 fffff800`00000000 : nt!MiDeleteAddressesInWorkingSet+0x11b
fffff880`03912910 fffff800`02d5d7af : fffff8a0`0abcea50 fffff880`03912c20 00000000`00000000 fffffa80`041cc060 : nt!MmCleanProcessAddressSpace+0x96
fffff880`03912960 fffff800`02d37b3d : 00000000`00000001 00000000`00000001 00000000`7efd5000 fffffa80`06dbcb60 : nt!PspExitThread+0x47f
fffff880`03912a30 fffff800`02a57a43 : 00000000`03912ca0 fffffa80`069847e0 00000000`0293e710 fffff880`03912be0 : nt!PsExitSpecialApc+0x1d
fffff880`03912a60 fffff800`02a57e80 : 00000000`02b8fdb4 fffff880`03912ae0 fffff800`02d38710 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`03912ae0 fffff800`02a7a1f7 : fffffa80`041cc060 00000000`7efd5000 fffff880`000000c0 00000000`7efd5000 : nt!KiInitiateUserApc+0x70
fffff880`03912c20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiDeleteAddressesInWorkingSet+11b
fffff800`02a4f2a7 488b1e          mov     rbx,qword ptr [rsi]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiDeleteAddressesInWorkingSet+11b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiDeleteAddressesInWorkingSet+11b

BUCKET_ID:  X64_0xA_nt!MiDeleteAddressesInWorkingSet+11b

Followup: MachineOwner
---------
Also, update your bios to latest available and run under "optimized default settings" from within it.

Check the event viewer logs for anything suspicious or related.

Update all drivers possible, for the system.

Disable Windows Search service as a test. Use services.msc at start menu search box.
My System SpecsSystem Spec
04 Nov 2009   #3
torrentg

7600.20510 x86
 
 

I just noticed you have OCZ ram. They commonly need higher voltages to run well. Visit their site and see recommended voltage. Set motherboard accordingly and crashes should stop.

http://www.ocztechnology.com/product...um_amd_edition

Set to 1.65v instead of default 1.5v. Match timings shown in bios to the website.

Enjoy your new build, man.
My System SpecsSystem Spec
.

04 Nov 2009   #4
theunknwnbstrd

Windows 7 Pro 64bit
 
 

Thanks a lot..

When I go home, I'll up the voltage, then when I go to bed I'll still let memtest run.

updates after...
My System SpecsSystem Spec
04 Nov 2009   #5
torrentg

7600.20510 x86
 
 

I wouldn't bother with memtest until you get another crash. The voltage change is going to fix this for you. Almost guaranteed.

PS - Look at my memory. I know OCZ stuff. heh I'm running very high above default for DDR to match mine.

You're welcome.
My System SpecsSystem Spec
04 Nov 2009   #6
theunknwnbstrd

Windows 7 Pro 64bit
 
 

Sounds good to me..

One question though.. Could you explain this a little further:

Quote:
Match timings shown in bios to the website.
My System SpecsSystem Spec
04 Nov 2009   #7
torrentg

7600.20510 x86
 
 

Sure. For memory settings, most likely same place where you set the VDIMM (voltage for ram) -

set as follows:

CAS = 7
TRCD = 7
TRP = 7
TRAS = 20

Read the motherboard manual if they are listed with different names. They should say that though.


My System SpecsSystem Spec
04 Nov 2009   #8
theunknwnbstrd

Windows 7 Pro 64bit
 
 

Ok, I'll keep an eye out for it..

Again, thanks a lot...
My System SpecsSystem Spec
04 Nov 2009   #9
theunknwnbstrd

Windows 7 Pro 64bit
 
 

Hey, I tried changing the voltage, but it didn't fix the problem.

I've had 3 BSOD's while trying to write this out..

trying to get this up before i get another...

attached are the dumps and a photo of my bios settings to make sure i'm doing it right..

i only changed the tRASmin to [20] and memory voltage to 1.65.

let me know what you think..
thanks.
My System SpecsSystem Spec
04 Nov 2009   #10
theunknwnbstrd

Windows 7 Pro 64bit
 
 

Also, I just ran MemTest and it passed 100%

Isn't memtest supposed to take hours to run? or do people just let the test run over and over?

If the memtest is correct then I'm guessing that I just screwed something up in setting up the voltage for the RAM. hopefully.

(posting from my XP machine while memtest runs)
My System SpecsSystem Spec
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