Computer Crashed While Using Virtual Environment

MetalGear753 · 11 Dec 2014

Hello,

Listed below are the logs, any help would be great in pinpointing the cause. So far I found that it looks like some causation may be from Removable Disk E:/ but I'm not sure.

Thanks,
Alex

koolkat77 · 12 Dec 2014

Code:

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x1E

PROCESS_NAME:  vpc.exe

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF88002F22FB0

EXCEPTION_RECORD:  fffff88002f22b18 -- (.exr 0xfffff88002f22b18)
ExceptionAddress: fffff8800538a2fc (usbuhci!UhciPollAsyncEndpoint+0x0000000000000114)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

TRAP_FRAME:  fffff88002f22bc0 -- (.trap 0xfffff88002f22bc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff008005e57700 rbx=0000000000000000 rcx=fffffa8005973fd0
rdx=fffff88005e576c0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800538a2fc rsp=fffff88002f22d50 rbp=fffff88005e57680
 r8=000000004f444648  r9=00000000dcc30700 r10=00000000ffffffff
r11=fffffa8005a8d5c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
usbuhci!UhciPollAsyncEndpoint+0x114:
fffff880`0538a2fc 0fba600417      bt      dword ptr [rax+4],17h ds:ffff0080`05e57704=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cc85be to fffff80002cd0b90

STACK_TEXT:  
fffff880`02f21bf8 fffff800`02cc85be : 00000000`00000000 fffff880`0166837a fffff880`02f22370 fffff800`02cfba90 : nt!KeBugCheck
fffff880`02f21c00 fffff800`02cfb75d : fffff800`02edf380 fffff800`02e1c580 fffff800`02c5b000 fffff880`02f22b18 : nt!KiKernelCalloutExceptionHandler+0xe
fffff880`02f21c30 fffff800`02cfa535 : fffff800`02e20284 fffff880`02f21ca8 fffff880`02f22b18 fffff800`02c5b000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`02f21c60 fffff800`02d0b4c1 : fffff880`02f22b18 fffff880`02f22370 fffff880`00000000 fffff880`05e57700 : nt!RtlDispatchException+0x415
fffff880`02f22340 fffff800`02cd0242 : fffff880`02f22b18 00000000`00000002 fffff880`02f22bc0 fffffa80`05973f28 : nt!KiDispatchException+0x135
fffff880`02f229e0 fffff800`02cceb4a : fffff880`02f22be0 00000000`0000001e 00000000`00000000 fffff880`04803158 : nt!KiExceptionDispatch+0xc2
fffff880`02f22bc0 fffff880`0538a2fc : 00000000`00000002 fffffa80`05973f28 fffffa80`05973f28 fffffa80`05973fe8 : nt!KiGeneralProtectionFault+0x10a
fffff880`02f22d50 fffff880`053872d6 : 00000000`00000002 fffffa80`05973ce0 00000000`00000000 fffffa80`0527a1a0 : usbuhci!UhciPollAsyncEndpoint+0x114
fffff880`02f22db0 fffff880`05393e8b : fffffa80`0527a1a0 00000000`00000002 00000000`00000000 00000000`00000020 : usbuhci!UhciPollEndpoint+0x1a
fffff880`02f22de0 fffff880`053989dd : 00000000`00000020 00000000`00000004 fffffa80`05973ce0 fffffa80`0527a050 : USBPORT!MPf_PollEndpoint+0x9b
fffff880`02f22e10 fffff880`053a4077 : fffffa80`0527a1a0 00000000`00000020 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff880`02f22e70 fffff880`05394f89 : fffffa80`0527a050 00000000`00000000 fffffa80`0527aa02 fffffa80`0527aa18 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1c3
fffff880`02f22ed0 fffff800`02cdb30c : fffff880`009e8180 fffffa80`0527aa18 fffffa80`0527aa30 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff880`02f22f00 fffff800`02cd3d15 : 00000000`00000000 fffffa80`07192b50 00000000`00000000 fffff880`05394db0 : nt!KiRetireDpcList+0x1bc
fffff880`02f22fb0 fffff800`02cd3b2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5
fffff880`039f3720 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_IP: 
usbuhci!UhciPollAsyncEndpoint+114
fffff880`0538a2fc 0fba600417      bt      dword ptr [rax+4],17h

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  usbuhci!UhciPollAsyncEndpoint+114

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: usbuhci

IMAGE_NAME:  usbuhci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52954db1

FAILURE_BUCKET_ID:  X64_0x1E_usbuhci!UhciPollAsyncEndpoint+114

BUCKET_ID:  X64_0x1E_usbuhci!UhciPollAsyncEndpoint+114

Followup: MachineOwner
---------

1: kd> lmvm usbuhci
start             end                 module name
fffff880`05385000 fffff880`05392000   usbuhci    (pdb symbols)          c:\symbols\usbuhci.pdb\52F034F892B641F0BD321680C67052FF1\usbuhci.pdb
    Loaded symbol image file: usbuhci.sys
    Mapped memory image file: c:\symbols\usbuhci.sys\52954DB1d000\usbuhci.sys
    Image path: \SystemRoot\system32\DRIVERS\usbuhci.sys
    Image name: usbuhci.sys
    Timestamp:        Wed Nov 27 07:41:05 2013 (52954DB1)
    CheckSum:         00012B51
    ImageSize:        0000D000
    File version:     6.1.7601.18328
    Product version:  6.1.7601.18328
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     USBUHCI.sys
    OriginalFilename: USBUHCI.sys
    ProductVersion:   6.1.7601.18328
    FileVersion:      6.1.7601.18328 (win7sp1_gdr.131126-1436)
    FileDescription:  UHCI USB Miniport Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.

You're probably right.