BSOD with random/different errors several times a day on new machine

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  1. robosd
    Posts : 7
    Windows 7 Professional 64bit
       New #1

    BSOD with random/different errors several times a day on new machine


    I recently built a new PC (I’ve built 3-4 machines from scratch so I feel I know what I’m doing).
    These are the parts that are being used in this new machine.

    Motherboard - Gigabyte F2A55M-HD2
    CPU - AMD A8-6600K Richland 3.9GHZ APU Socket FM2 Quad Core 4MB 100W Black Edition
    RAM - Patriot Signature 2X4GB PC3-12800 DDR3-1600 1.5V Dual Memory Kit
    HD - Seagate Barracuda 1TB 7200RPM 64MB SATA 6Gbps (I split into 2 partitions 400/600)
    PSU - Rosewill HIVE Series HIVE-650 650W
    LG DVD-RW (this is the only old hardware… 3-4ish years)

    Put everything together, installed windows, installed programs needed, did all the windows updates (oh god so many updates!).

    The machine didn’t crash and worked fine for the first week then all of a sudden, I was getting BSOD when doing random things and they would show different error codes.

    I tried to let it crash a few times before getting all the dump files together.

    After the crashes the machine works fine, has no problem booting up and overall it seems to be working fine (minus the crashing of course).

    Before asking on here I thought I would check a few things
    - Ran chkdisk and received no errors on the HD
    - Ran memtest and received 0 errors
    - System Temp is ~31C and CPU temp ~50C
    - I double checked all connections inside the case and everything seems to be tight, and fitting correctly.

    I've attached the zip file from the DM Log Collector

    Thanks for the help
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  3. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #2

    Hello robosd, Welcome to Sevenforums!

    It looks like almost all of your dumps are pointing to memory corruption

    How long did you run memtest for? It needs to be ran for at least 8 passes or when you find any errors whatsoever. With most of them pointing towards memory, any other dump is likely to be misleading and/or wrong. If you don't get any errors in 8 passes, let it run longer.
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  4. robosd
    Posts : 7
    Windows 7 Professional 64bit
    Thread Starter
       New #3

    Hi Gator,

    Thanks for looking into it! More crashes is making me think the ram is either not super compatible or just bad.
    I had originally let MemTest run for 2 passes however I'll run it again tonight and let it run overnight..or is it a bad idea to let it run for 8-10 hours straight?
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  6. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #4

    robosd said:
    Hi Gator,

    Thanks for looking into it! More crashes is making me think the ram is either not super compatible or just bad.
    I had originally let MemTest run for 2 passes however I'll run it again tonight and let it run overnight..or is it a bad idea to let it run for 8-10 hours straight?
    Nope, thats recommended. The longer the better. Make sure your ram is compatible with your motherboard. Did you buy a pair? Pairs are typically tested to ensure they work together before sold. If you have compatible ram, try only using 1 stick at a time (testing each slot too) and see if you continue to get BSODs.
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  7. robosd
    Posts : 7
    Windows 7 Professional 64bit
    Thread Starter
       New #5

    I had used this website to find the parts for me so I assumed they'd be compatible - ChooseMyPC.net | Computer Build Generator | Canada

    If I were to buy new RAM (which it looks like I will) where's a good place to check to make sure they're compatible..I was looking at the Kingston HyperX Fury Memory Black 8GB 2x4GB DDR3-1600 CL10 Dual Channel Memory. Same voltage as my motherboard asks for and the motherboard says it takes DDR3-1600 but these Patriot Signature I already have are also the same stats.

    I've actually been trying 1 stick at a time for the past few days, 1 stick has crashed twice in 2 days. Switched it out for the other one and so far after 24 hours no crash yet. I'll give it a couple more days.
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  8. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #6

    robosd said:
    I had used this website to find the parts for me so I assumed they'd be compatible - ChooseMyPC.net | Computer Build Generator | Canada

    If I were to buy new RAM (which it looks like I will) where's a good place to check to make sure they're compatible..I was looking at the Kingston HyperX Fury Memory Black 8GB 2x4GB DDR3-1600 CL10 Dual Channel Memory. Same voltage as my motherboard asks for and the motherboard says it takes DDR3-1600 but these Patriot Signature I already have are also the same stats.

    I've actually been trying 1 stick at a time for the past few days, 1 stick has crashed twice in 2 days. Switched it out for the other one and so far after 24 hours no crash yet. I'll give it a couple more days.
    Typically if it works, its pretty good as far as being compatible with your motherboard.. There are exceptions but thats generally the rule of thumb. If you don't get anymore BSOD over the next day, I would say its most likely that ram module thats bad. Run tests on it overnight at the very least, 8 passes.

    If you receive any errors at all, stop the test, your ram is bad. If one ram module is fine, you can likely find a single module that is the exact same as the one that works in your system. It should be ok so you don't necessarily need to buy a whole new pair. Just ensure you buy the EXACT same stick of ram.

    As far as finding out what ram is compatible see the link below:
    http://www.gigabyte.com/products/product-page.aspx?pid=4374#dl
    Last edited by Gator; 15 Dec 2014 at 14:41.
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  10. robosd
    Posts : 7
    Windows 7 Professional 64bit
    Thread Starter
       New #7

    Yep will run the MemTest tonight or tomorrow and let the thread know what happens, thanks again for the help!
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  11. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #8

    Link above was wrong, gimme a sec

    Added new link in above post:
    GIGABYTE - Motherboard - GA-F2A55M-HD2 (rev. 1.0)
    Last edited by Gator; 15 Dec 2014 at 14:42.
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  12. robosd
    Posts : 7
    Windows 7 Professional 64bit
    Thread Starter
       New #9

    I ran MemTest for 11 passes and I got 2 errors (both sticks were in). Is there a way to know which stick has the errors or would I have to run MemTest with each stick by themselves?

    Not sure if the errors would help detecting what stick it was on but here are the two.
    ERROR 1
    Tst : 9
    Pass : 0
    Failing Address : 00120f0e6cc - 4623.8MB
    Good : 08fac881
    Bad : 08fa8881
    Err-Bits : 00004000
    Count : 1
    CPU : 0

    ERROR 2
    Tst : 9
    Pass : 5
    Failing Address : 00232e9fecc - 9006.9MB
    Good : eadc417a
    Bad : eade417a
    Err-Bits : 00020000
    Count : 2
    CPU : 0

    Anyways I just purchased some new RAM that was on the qualified vendors list for my motherboard and hopefully that will work no problem.
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  13. Gator
    Posts : 1,810
    Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
       New #10

    Yes test each one by running the test on each one or you could try with only one stick connected and see if you get BSOD, then test the other.
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