BSOD - Please HELP! Application Error- Zero Config Service


  1. Posts : 1
    Windows 7 Home Edition
       #1

    BSOD - Please HELP! Application Error- Zero Config Service


    I keep getting the Blue screen of death and I am not very computer savy. It happens whenever the computer is in sleep mode for the most part.

    I checked the Event Viewer and it is an application error:


    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-16T03:13:44.000000000Z" />
    <EventRecordID>57716</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Owner-HP</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>ZeroConfigService.exe</Data>
    <Data>15.1.0.2</Data>
    <Data>4f4a262d</Data>
    <Data>MurocApi.dll</Data>
    <Data>15.1.0.1</Data>
    <Data>4f4a2503</Data>
    <Data>c0000005</Data>
    <Data>000000000002be1b</Data>
    <Data>ad0</Data>
    <Data>01d018de39561b06</Data>
    <Data>C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe</Data>
    <Data>C:\Program Files\Intel\WiFi\bin\MurocApi.dll</Data>
    <Data>8aa39ec9-84d1-11e4-ae57-00190e1046cc</Data>
    </EventData>
    </Event>


    Any ideas? Is this an easy fix?
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Additional information is required.

    1. Download the DM Log Collector application to your desktop by clicking the link below

    DM Log Collector.exe

    2. Run it by double-clicking the icon on your desktop, and follow the prompts.
    3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:53.
Find Us