BSOD whilst playing games and waking from sleep, error 0x00000116

Colegate · 17 Dec 2014

Lately my system has been crashing frequently when playing games or waking from sleep mode and I have a feeling it's happening due to my GPU but I'm not too sure, I'm scratching my brain here.

I could use some help with figuring out the issue, I've attached my dumps and such.

Thanks in advance for the help!

essenbe · 18 Dec 2014

Hello Colegate, Welcome to the Forums, I'll help if I can.

I had trouble finding very much in your most recent dump files. This is what I got

Code:

Loading User Symbols
Loading unloaded module list
.Missing image name, possible paged-out or corrupt data.
....Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
..Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
...

I had to go back to a dump on 11/6 I think to get any usable info

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800b4b2260, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fbf1c84, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Code:

nvlddmkm
start             end                 module name
fffff880`0f27b000 fffff880`0ff57000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Oct 29 20:01:05 2014 (54518DD1)
    CheckSum:         00C9ED31
    ImageSize:        00CDC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is your video driver showing a TDR error. A TGR error (Time Delay and Recovery) is when your video driver crashes and does not recover in the time allotted by Windows, so Windows assumes a graphics failure and shuts down.

I need you to do a few things for me. Please fill out your system specs as detailed as possible. We often have to look up a component and need the Manufacturer and model of all components, if possible including Motherboard, PSU and CPU Cooling. Please follow these instructions and place them in the correct location so they will always be available in all posts.

Please fill out your System Specs

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Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Please set your bios to optimized defaults, first checking your sata controller and ram timings, after setting to optimized defaults, set the sata controller to what it is right now, set you ram timings to manufacturer's specs and set the boot order, save and exit.

Please reinstall your graphics drivers using this method NVIDIA Drivers - Avoid Problems

Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.