BSOD when exiting programs, Win32k.sys blue screen


  1. Posts : 2
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    BSOD when exiting programs, Win32k.sys blue screen


    Not everytime, but occasionally when I exit and even more rarely open a program, my entire system crashes in a blue screen with the Win32k error. I'm not sure where to start troubleshooting this, so I'd appreciate any help you guys can give.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Code:
    Host Name:                 CHOCO-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Choco
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00173
    You really need to update the Windows system files, but you won't be able to do that because of the counterfeit installation you have running.

    Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

    My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them.
      My Computer


  3. Posts : 2
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    Bleh I bought this off an auction site and came set up, guess it was a little too good to be true. If I just try update would that help? I don't really want to reformat
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    You could try, but there are no guarantees.
      My Computer


 

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