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Windows 7: Frequent BSOD using any web browser, error 0x000001A

21 Dec 2014   #1

Windows 7 Home Premium 64 bit
Frequent BSOD using any web browser, error 0x000001A

Using any browser for an extended period of time is the most common, but not the only, cause. Often the BSOD reads "MEMORY MANAGEMENT" but not always. I've uploaded the .zip per the BSOD posting instructions. Please let me know what other information is needed!

Thanks for your help!


My System SpecsSystem Spec
22 Dec 2014   #2
Microsoft MVP

Windows 7 Ult. x64

I can't see the wood for the trees.

1. Log in as administrator, open Windows Explorer and go to C:\Windows\Minidump
2. Delete all .dmp files in that folder
3. Run Driver Verifier as follows:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec
24 Dec 2014   #3

Windows 7 Home Premium 64 bit

Hi Golden,

First off, thank you very much for your help. I've followed your recommendations and have attached the new dump files to this post. Thanks, and merry Christmas.

My System SpecsSystem Spec


 Frequent BSOD using any web browser, error 0x000001A

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