BSOD After 20-30 minutes on computer (while playing/Standby)

zapper123

New member
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5:51 AM
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Hi guys I had this computer for 2 months, it restarted by itself from time to time, but now its happening every day and I have no idea why t, I built it myself

When either I am playing Dota or just browsing the web it shuts down and I cant turn it on , I have to wait 20 seconds before i can turn it on again, Is it overheating or a bad driver?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device
Hi zapper123, welcome to the Forums. I will try to help you if I can. First I need you to do something for me,
Please fill out your System Specs

   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Your last dump file was on 12-07 the one before that was in October. Either you are not having very frequent BSODs or your system is not creating them. Please make sure your system is configured for Small Minidump files, http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html Also make sure you have a folder named Minidump in C:/Windows, if not, create one.

Your last 2 minidumps read the same

Code:
 vsdatant
start    end        module name
8fac8000 8fb53000   vsdatant T (no symbols)           
    Loaded symbol image file: vsdatant.sys
    Image path: \SystemRoot\system32\DRIVERS\vsdatant.sys
    Image name: vsdatant.sys
    Timestamp:        Tue Jun 03 19:02:49 2014 (538E6229)
    CheckSum:         000706DB
    ImageSize:        0008B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

That is the Zone Alarm TrueVector Device Driver. Please remove Zone Alarm and replace it with Microsoft Security Essentials (Microsoft Security Essentials - Microsoft Windows)

I may also suggest you run Check Disk on all Mechanical Hard drives in your system, (http://www.sevenforums.com/tutorials/433-disk-check.html) and run the long and short test of Seatools
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html#Part3 Let us know the results of those scans when you do them.

Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
 

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    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
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    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
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    Dell 16 Plus
    OS
    Windows 11 Pro
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    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
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    1 TB NVME
Thank you very much for your reply, I already updated my info and I will check my HDD tomorrow , I will try uninstalling ZoneAlarm and using MSE, thanks again ill come back tomorrow with my HDD scan :D
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device

My Computer My Computer

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Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
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Phanteks Luxe Tempered Glass 8 fans/ one radiator
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XSPC/ Water Cooled CPU
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Das 4 Professional
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Logitech M705/MX Anywhere 2-S
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100 mbits
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Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
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I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Just let me know.
 

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
zapper123, we only need 1 thread at a time about the same problem.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Uninstalling Zone Alarm worked perfectly and I thank you for that, sorry that I made another thread , i thought that since overheating is another problem (physical) and not about this software issue I had to make another thread, please allow this thread 1 more day because i will post my HDD scan tomorrow and then ill move to the other thread,

sorry again for the troubles !!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device
No problem, but realize high temps can cause a BSOD also. They may very well be related.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Hello Essenbe, thanks for your help so far. I forgot to mention that my HDD is about 3-4 years old and has had some problems before, I think its time for another one, Just a quick question, Should I get a 1 Tb one or a 500 gb one? Ive read that getting a bigger one is bad because it breaks down quickly, please help me out :)

Ive downloaded Seagate for windows but every test fails, I would try the DOS one but I think It will be the same since I am planning to change my HDD, Thanks for your time, I think this is going off topic so after this question I think its safe to close the topic and mark it as resolved since my PC doesnt shut down by itself anymore. Thank you very much again!

Edit : my comp just restarted again, I would like you to check this one more time please, I already changed my PC as you said to generate minidumps btw no BSOD appears it just shuts down.

Also heres a speefan SS when I turned on my PC after it shut down.
 
Last edited:

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device
I really can't help you much with Laptop hard drives. I use SSDs. With desktop hard drives the bigger they are the more failures there are, but it would depend on how much space you need. I have several 2 TB Hard drives I have had fairly good luck with, but they are 3.5" drives. Bigger ones do fail more often, in my opinion, but that's the reason you should do regular backups, so you don't lose data, no matter what size hard drive you buy. There is no substitute for backups.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Thank you for your reply, you have really cleared things up for me! I will get 1 TB HDD and back up my important data (or keep it in the could).

Please check my Edit, I think you missed it, I hope you have time to check it since I already bothered you so much with these issues, Thank you agian for your time.
Greetings!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device
You haven't bothered me, but speedfan is not my favorite. It is really not very accurate and does not usually tell you what the temps are. In many cases it uses averages for temps. I suggest you go into bios and see what the temps are. You may be able to figure it out that way. You can get better CPU and GPU temp monitoring programs. Also, if you have only 2 fans in your case, you need several more.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Your CPU has a TDP of 71C. It should never be allowed to reach or exceed 71C. So, if SpeedFan has that Temp2 correct, that's barely 19C cushion on that DTP and after a shutdown...

In the other thread, you said you’re using the stock HSF. Using the stock HSF is highly inadvisable for systems that are not going to be strictly general use (word processing and web browsing). I would have to recommend that you toss on at least a Hyper 212 Evo HSF (or similar-performing one) to give you more TDP headroom for gaming and other taxing tasks.

Everything else, temperature wise, looks alright (if SpeedFan is reporting accurately). Although, I would recommend CPUID HWMonitor and Core Temp instead of SpeedFan (the latter two report AMD chips more accurately. SpeedFan is hit or miss for us AMD users in particular). What I appreciate most with both of those is that they supply a minimum, current and maximum value (always nice).

It is a good idea to run at least two monitoring programs to verify accuracy, as a general rule – that’s in addition to checking in BIOS at least once.

And this might well be overcautious of me, but when configuring graphics settings in a new game I always leave those running in the background to ensure my CPU is never in danger of its 62C TDP, and adjust accordingly if it is.
 

My Computer My Computer

At a glance

7 Ultimate SP1 x64AMD FX-8350 4.0GHz8GB Corsair Vengeance LP DDR3 1600EVGA GTX760 SC 2GB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom [03/21/2014]
OS
7 Ultimate SP1 x64
CPU
AMD FX-8350 4.0GHz
Motherboard
Asus M5A99FX Pro R2.0
Memory
8GB Corsair Vengeance LP DDR3 1600
Graphics Card(s)
EVGA GTX760 SC 2GB GDDR5
Sound Card
Realtek ALC892
Monitor(s) Displays
23" Syncmaster P2370HD
Screen Resolution
1920 x 1080
Hard Drives
Scorpio Black WD1003FZEX 1TB
PSU
Corsair RM 750W
Case
Gigabyte Sumo Omega
Cooling
Noctua NH-D14 | 6 120mm case.
Keyboard
Tt eSPORTS Poesidon Z - Blue Switch
Mouse
Logitech M510
Internet Speed
FiOS 100/100
Antivirus
MBAM
Browser
WaterFox & Chrome
Other Info
NETWORKING:
FiOS G1100 (v1.03)
Netgear WNDR37AV
Actiontec MI424WR (Rev. I)
PRINTER:
Canon MX340
Thank you for your reply, I will totally get a fan for my CPU, i will try to find the one you told me if i can, I am currently downloading the programs you told me and Ill post the results if something happens, Thanks again !
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 32-bit 7601 Mult...AMD Phenom(tm) II X4 840 Processor4.00 GBAMD Radeon R9 200 Series
Computer type
PC/Desktop
OS
Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Phenom(tm) II X4 840 Processor
Motherboard
Gigabyte Technology Co., Ltd. 970A-DS3P
Memory
4.00 GB
Graphics Card(s)
AMD Radeon R9 200 Series
Sound Card
(1) High Definition Audio Device (2) USB Audio Device (3
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
SAMSUNG HD502HJ ATA Device
Never run 2 temp monitoring programs at the same time. 2 programs reading the same sensor can lead both to be inaccurate.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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