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Windows 7: Windows 7 Stuck up on first Startup Screen.

08 Nov 2009   #11
DigitalTom

Windows 7
 
 

pleasseee help!


My System SpecsSystem Spec
.
08 Nov 2009   #12
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

Hi Tom, I hate to say but right now I'm stumped on whats going on.

Can you check that the cpu fan is spinning and everything is seated tight, ram hard drive and that there are no disk in any drive and nothing else pluged in USB.
Id let it sit for about 15 minutes and see if it boots.
My System SpecsSystem Spec
08 Nov 2009   #13
DigitalTom

Windows 7
 
 

Pressing CTRL + F10 does not bring up Bios

Something i have found out is that when i press CTRL + ALT + ESC as soon as i press the button to start the computer it shows some more data :

InsydeH20 Version : V1.04
BIOS Buile Date : 07/25/2008

System Memory Speed : 800 MHz

Processor Type : Intel® Core™2 Duo CPU P8400 @ 2.26GHZ

Channel 0 Master : WDC WD3200BEVT-22ZCT0
Channel 0 Slave : Optiarc BD ROM BC-5500S

Then at the bottom left appears "Press F2 to enter setup", this still freezes if left or if F2 is pressed , CTRL + F10 or CTRL + ALT + ESC doesn't do anymore either.
This is like the same screen i had before but instead of the Acer logo in the middle there is the above data.

Doing what you said above DarkXeno doesn't seem to sort anything, it all seems to be working perfectly(hardware) . Hope this helps ?
My System SpecsSystem Spec
.

09 Nov 2009   #14
DigitalTom

Windows 7
 
 

If i remove the hard drive and stuff boot up the computer it goes onto the same page and still does the same thing such as freezing and all the above. This could mean something to do with the bios on the computer itself ?

Tom.
My System SpecsSystem Spec
09 Nov 2009   #15
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

Yes that could mean that there is something wrong with the bios or motherboard on the laptop, never a good sign.
My System SpecsSystem Spec
09 Nov 2009   #16
DigitalTom

Windows 7
 
 

is there anyway to re-install the bios ?
My System SpecsSystem Spec
09 Nov 2009   #17
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

Im not sure, but what you can try to do is to "reset" the bios by removing the bios battery or using the pin jumper to do so. For this your going to need to check your Mobo manual or check the manufators web site. When doing this on a laptop I suggest to removed all items battery, HD, ram, any USB items and the cd drive if you can. Before doing this try to removed battery, hard drive any usb item and one stick of ram and see if it boots that way. If not then check into the reset.
My System SpecsSystem Spec
09 Nov 2009   #18
DigitalTom

Windows 7
 
 

this sounds pretty tricky, also as a laptop its quite fiddly looking around :/ You think this would be the answer to the problems ?
My System SpecsSystem Spec
09 Nov 2009   #19
DarkXeno

Windows 7 Ultimate x64 SP1
 
 

When i get a chance I will look around Google and see if this has happened a lot to your model laptop not very sure you might want to try and see what comes up.
My System SpecsSystem Spec
16 Nov 2009   #20
DigitalTom

Windows 7
 
 

Sent the laptop to acer to see what they think of it (13th November), from forum posts on the internet by the sounds of it their customer service is shocking...

Fingers Crossed.

Tom
My System SpecsSystem Spec
Reply

 Windows 7 Stuck up on first Startup Screen.




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