BSOD playing video games not saving in Minidump folder

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  1. Posts : 8
    Windows 7 64-bit
       #1

    BSOD playing video games not saving in Minidump folder


    So I play Heroes of Newerth and I crash at least twice per match with BSOD 09F, with 101, and a few others I forget but it's constant and the minidumps never get saved. I just moved all the past minidumps I had into a different folder because I thought it was maybe preventing it from writing to the folder since there was so many. I uploaded my Administrative Events in a compressed zip folder if anyone wants to go thru them.

    Found a crash dump from 12-9-2014

    Code:
    
    Probably caused by : ntoskrnl.exe
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff880009ea180, The PRCB address of the hung processor.
    Arg4: 0000000000000001, 0.
    
    Debugging Details:
    
    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
    
    MODULE_NAME: nt
    
    FAULTING_MODULE: fffff80003606000 nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  531590fb
    
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    
    STACK_TEXT:  
    fffff800`05014088 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt+0x75bc0
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  ntoskrnl.exe
    
    BUCKET_ID:  WRONG_SYMBOLS
    
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:wrong_symbols
    
    FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}
    
    Followup: MachineOwner
    ---------
    Last edited by Teckie; 25 Dec 2014 at 18:36. Reason: Added DM Log collection zip
      My Computer


  2. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #2

    Just to re-iterate. My minidump is set to small and automatic restart box is unchecked. It should be making minidumps and I get the blue screen that says its collecting data for crash dump, initializing disk for crash dump, physical memory dump complete. Then it stops doing anything for ten minutes and I have to restart the machine with the restart button. I screenshotted one BSOD. its 0x0A irql_not_less_or_equal

      My Computer


  3. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #3

    Got another one for you guys. Driver related crashes. Dunno which driver is causing it...and the system refuses to give me a minidump. Any ideas on what to do?
      My Computer


  4. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #4

    Any ideas yet or do you all just have nothin to comment on how I can get this machine to actually produce minidumps.

      My Computer


  5. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #5

    You just need to show some patience bloke.

    Q:
    How much free disk space is on C:?
    Do you have a page file on C:?
    What size is the page file?

    Please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  6. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #6

    25GB on C
    yes pagefile is on C
    8GB pagefile
      My Computer


  7. Posts : 1,839
    Windows 7 pro
       #7

    Frequent causes of the not less than or equal too error is either drivers or bad ram sticks. With a computer blue screening and then freezing I suspect memory. I suggest that you test the memory. RAM - Test with Memtest86+
      My Computer


  8. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #8

    41 minutes in, test #8 moving inversions 32bit and no errors in memtest. Should I let it run for another few hours?
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    See post #5 - you missed the last info request.
      My Computer


  10. Posts : 8
    Windows 7 64-bit
    Thread Starter
       #10

    Golden said:
    See post #5 - you missed the last info request.
    You think the DRM is responsible for crashing my PC?

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {525C4979-07FD-46D4-AA04-8C512AA3E879}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{525C4979-07FD-46D4-AA04-8C512AA3E879}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-1952869718-1395140606-2056455800</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0908</Version><SMBIOSVersion major="2" minor="7"/><Date>20121116000000.000000+000</Date></BIOS><HWID>AB383E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>83770C147C39586</Val><Hash>HujjXRyTgOYjf4RCWfGtC0B0HlY=</Hash><Pid>89409-707-1230233-65014</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700004-02-1033-7600.0000-3392012
    Installation ID: 000365746952084182152936787323117474785813622764379020
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7TP9F
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 12/29/2014 9:57:18 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAln1maXcWClNq4ErentQ+k5hUtak4TpZj
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      FPDT			ALASKA		A M I
      SLIC			ACRSYS		ACRPRDCT
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      BGRT			ALASKA		A M I
      My Computer


 
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