Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Computer keeps BSOD and I have reformatted twice and problem persists

03 Jan 2015   #21
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C4, {f6, 60, fffffa800abf4370, fffff88004933430}

*** WARNING: Unable to verify timestamp for rzpmgrk.sys
*** ERROR: Module load completed but symbols could not be loaded for rzpmgrk.sys
Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 )

Followup: MachineOwner

0: kd> lmvm rzpmgrk
start             end                 module name
fffff880`04932000 fffff880`04939280   rzpmgrk  T (no symbols)           
    Loaded symbol image file: rzpmgrk.sys
    Image path: \??\C:\Windows\system32\drivers\rzpmgrk.sys
    Image name: rzpmgrk.sys
    Timestamp:        Fri Apr 18 05:06:12 2014 (53502D2C)
    CheckSum:         0001707D
    ImageSize:        00007280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See if an update is available for the Razor software, if not - uninstall it.

My System SpecsSystem Spec
04 Jan 2015   #22

Windows 7 64 bit

Okay so I want to thank you very much for all your help thus far. Updating my keyboard setting certainly helped. I had never used any of the services which came extra so that was not even on my radar. Computer was running smoothly for over 4 hours with no crashes, but then I got another system_service_exception targeting dxgmms1.sys which I looked up on driver verifier and is a windows corporation driver. Any idea what that one may be? Here is the log.
My System SpecsSystem Spec
06 Jan 2015   #23
Microsoft MVP

Windows 7 Ult. x64

The latest BSOD is inconclusive.

1. Log in as administrator, open Windows Explorer and go to C:\Windows\Minidump
2. Delete all .dmp files in that folder
3. Run Driver Verifier as follows:

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable

Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal, re-run the DM Log Collector, and upload the new ZIP file here.

I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create

If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
My System SpecsSystem Spec


 Computer keeps BSOD and I have reformatted twice and problem persists

Thread Tools

Similar help and support threads
Thread Forum
Random BSODs/crashes, corrupted files, problem persists after formats
Hello all! Sorry for writing too much, I'm just trying to include as much detail as I can(in my boring way). I have an extremely annoying problem, and formatting doesn't seem to help: It's something like a cycle, that gets worse and worse until I have to format because the system files are...
BSOD Help and Support
hal.dll problem persists due to upgrade?
Hi I first installed Windows 7 Home Edition, then upgraded to Pro Edition using Anytime Upgrade. I didn't get a disc for the Pro Edition, I just have the Home Edition disc. Now I'm trying to fix a hal.dll error but the system won't repair it. Is this because of the upgrade to Pro Edition? ...
General Discussion
I've reformatted my computer and want advice on software (un)install
I just reformatted my computer since it was still acting up slightly. I wasn't getting any BSODs but some things were just off with it. I just finished the reformatting and I've installed: Microsoft Security Essentials MalwareBytes AntiMalware Firefox Chrome
Performance & Maintenance
MSi P67A-GD55 B3, Intel SATA Problem still persists??? Pls Help
Hi everyone, this is my first post and first thread in the forum. I hope y'all are doing fabulous. I just bought an MSi P67A-GD55 B3 from someone yesterday. The board was brand new. It is a revision 3, which is supposed to fix Intel's SATA problems that used to be there before. I just...
Hardware & Devices
Reformatted computer, abysmal connection
Hello, I'm not sure how to go about troubleshooting my problem so I'll list some of the facts. I'm not sure what might be helpful to tell so I'll just list anything I think is relevant since I started having trouble. :) I reformatted my hard drive 3 weekends ago after getting a new SSD. I have...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:57.
Twitter Facebook Google+