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Windows 7: Looking for picture resulted in BSOD

24 Dec 2014   #1

Windows 7 Home Premium 64bit
Looking for picture resulted in BSOD

Haven't had any BSOD up until this point.

Was listening to music in Windows Media Player. Pulled open a picture in paint to crop and save to my normal location. Saved the picture, closed Paint. Went to find the picture and the BSOD popped up.

Had CPUID HWMonitor running, along with Firefox, a couple of explorer windows, Windows Media Player, and Task Manager. I run a dual monitor setup (Emerson TV and an Acer monitor). I've had this computer since June of last year. Any ideas on what is going on?

My System SpecsSystem Spec
24 Dec 2014   #2
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 44, {fffffa8009a9e610, 1d7b, 0, 0}

Probably caused by : mrxsmb.sys ( mrxsmb!RxCeCompleteConnectRequest+367 )

Followup: MachineOwner
There are lots of tcpip references in the .dmp file, indicating a networking issue, although the network driver isn't specifically blamed. At this stage, all I can suggest is to ensure that both Windows, and the network driver, are updated.

Once you do that, monitor for further BSOD's and advise.
My System SpecsSystem Spec
24 Dec 2014   #3

Windows 7 Home Premium 64bit

Updated the network driver. Windows is pretty much up to date.

Will continue to see if any more BSODs happen. I was trying to replicate what I was doing when it happened, but nothing so far.
My System SpecsSystem Spec


 Looking for picture resulted in BSOD

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