Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Asus Zenbook ux31e BSOD every time it goes to sleep

24 Dec 2014   #1

win 7 home x64
Asus Zenbook ux31e BSOD every time it goes to sleep

I've re-installed win7 on my zenbook ux31e. I've done it from usb stick rather then recovery partition (dont ask why no idea)

every time i try to put it to sleep

win7 x64

I've ran the diagnostic on MEMORY.DMP which points to "ntkrnlmp.exe"
But would love for someone else to take a look

attaching SF_Diagnostic_Tool stuff

My System SpecsSystem Spec
29 Dec 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the forum.

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
My System SpecsSystem Spec

 Asus Zenbook ux31e BSOD every time it goes to sleep

Thread Tools

Similar help and support threads
Thread Forum
Asus Ux31e laptop shows in HomeGroup but Server says Ux31e not sharing
Hello sevenforums users and gurus !! This is my first post here, so I hope I don't make to many etiquette mistakes !! My laptop (scouf-pc=Homegroup name) used to work fine connected to the Homegroup run by my generic intel i7 2600k win7 pro server desktop (adm-pc)...then I decided (I theorize...
Network & Sharing
ASUS ZenBook UX31E Driver Problems
So I was recently "gifted" a laptop that I am unable to get working. When attempting to boot up it goes to a black screen and does nothing. I have tried doing a clean install of windows 7 but when I get to the step asking which drive I would like to install windows on there are no options listed....
Installation & Setup
Asus zenbook ux32v long boot times, and when coming out of sleep etc.
Hi I have the above brand new computer which I have used for a few months. After the windows icon loads there is about 5 min of inactivity, before the HDD light shows activity, from which it boots normally. It also takes very long when coming out sleep and hibernation, and often fails to go...
Performance & Maintenance
How long does the battery last for the Asus ZENBOOK UX32VD Laptop?
How long does the battery last for the Asus ZENBOOK UX32VD Laptop? I travel a lot , so considering if buy a replacement battery when buy this notebook . How about the battery online like this one Asus ZenBook UX32VD Battery
General Discussion
ASUS ZENBOOK recovery partition backup?
Hi All My son wants to buy this machine. Can someone tell me if we would be able to manually create a backup iso from the recovery partition in case something turns to custard? Or any OS backup(reinstall) solution for that matter. Thanks
Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:10.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App