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blue screen error 6.1.7600.2.0.0.768.3 Locale ID: 1033
Hello guys and i'm sorry for my english but isn't my native language.
Yesterday I reformatted my Dell Inspiron N5010 with windows 7 premium 32 bit.And then for the first time since i have my Dell I installed malwarebytes.While malwarebytes was scaning,appeared a few threatens and suddenly i got bluescreen and restarted.after that,the malwareytes started again to scan.And i got the second bluescreen.I performed a clean boot with msconfig and I checked my computer for memory problems with windows memory diagnostics tool ( 0 errors).After these operations I haven't had another blue screen.Today i spoke with a member of microsoft support and he said me "Iulian, by using malwarebytes it could be possible that some critical system files related to video was quarantine or deleted by malwarebytes seeing it as a threat to the system.That happens most of the time to customers who use that security software."
But i'm not sure as was that and for precaution I'd like to help me,please.I will upload the minidumbfile
Problem Signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Problem: shut down and restart unexpectedly 2 times
Thank you and have a nice day.
Last edited by deutscher; 25 Dec 2014 at 05:12.