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#11
Hello, Trondheim I'll try to help you as much as I can. A TDR error (Time Delay and Response) is an error that occurs in a lot of Laptops with switchable Graphics. Your Laptop uses the Intel graphics on less demanding work and switches to the AMD graphics card on more Demanding work. Almost all OEMs (HP, Dell Compaq) adapt their switchable graphics to work differently so they have to edit the drivers to make it happen the way they set the Laptop up to work. The problem comes in when the laptop switches from one to the other. It does not do it fast enough, so Windows assumes that there has been a graphics failure and that is when you get a BSOD. That is what a TDR error is. We have worked numerous cases of this here and have found no solution for it, other than to disable the Dedicated Graphics Card (AMD in your case). That is the only way we have found to solve the problem. I have a laptop with Optimus technology, which is Nvidia;s implementation of what you have. I had to do the same thing. I only offer this as an explanation so you will understand what is happening.
If you will go into your BIOS and see if you can find a way to disable the switchable graphics, that is the best way to do it. Otherwise if you will go to device manager, find your AMD Card under display adapters, right click it and select disable. it should solve the problem. I realize this is not the best solution to solve this problem as far as you are concerned, but it is usually the only one that I have found that works. Please try that and get back with us to let us know whether it has worked for you.
If you have any questions, please feel free to ask, I don't mind at all.