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Windows 7: BSOD on Lenovo laptop-0xFFFFFFFFC0000005

25 Dec 2014   #1

Win7 Professional 64-bit v1.09.00
BSOD on Lenovo laptop-0xFFFFFFFFC0000005

Hi Team,
I am getting this error 0xFFFFFFFFC0000005 in BSOD. Please find attached the logs from DM log collector. Could you please assist/suggest me on the same on what could be wrong.

My System SpecsSystem Spec
29 Dec 2014   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

What antivirus are you using?

Install all updates including service pack one: Learn how to install Windows 7 Service Pack 1 (SP1)

But before that run SFC scan

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:
 Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Make scans with the following:

Kaspersky TDSSKillerESET online scanner: Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

My System SpecsSystem Spec
29 Dec 2014   #3

Win7 Professional 64-bit v1.09.00

Thanks for the response Koolkat77. I did SFC /scannow, everything came up clean with no issues. I am using Symantec Endpoint Protection av. I did a HDD test earlier but would do it again and would update here if it is faulty. I did update the display driver from the Lenovo site yesterday just to check if that helps. No BSOD coming now,but would let you know if I get any related errors again. Thanks again for your help.Much appreciated All the best for your exams
My System SpecsSystem Spec


 BSOD on Lenovo laptop-0xFFFFFFFFC0000005

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