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BSOD on Lenovo laptop-0xFFFFFFFFC0000005
Hi Team,
I am getting this error 0xFFFFFFFFC0000005 in BSOD. Please find attached the logs from DM log collector. Could you please assist/suggest me on the same on what could be wrong.
Hi Team,
I am getting this error 0xFFFFFFFFC0000005 in BSOD. Please find attached the logs from DM log collector. Could you please assist/suggest me on the same on what could be wrong.
What antivirus are you using?
Install all updates including service pack one: Learn how to install Windows 7 Service Pack 1 (SP1)
But before that run SFC scan
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
- Click on the
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Make scans with the following:
Kaspersky TDSSKiller
ESET online scanner:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.
Hard Drive Diagnostics
- Double click and open my computer.
- Right click on desired drive and hit properties.
- Click on tools tab and Check now.
Read complete instructions on the tutorial: Disk Check
Other Tests:
Thanks for the response Koolkat77. I did SFC /scannow, everything came up clean with no issues. I am using Symantec Endpoint Protection av. I did a HDD test earlier but would do it again and would update here if it is faulty. I did update the display driver from the Lenovo site yesterday just to check if that helps. No BSOD coming now,but would let you know if I get any related errors again. Thanks again for your help.Much appreciated All the best for your exams :)