BSOD on Lenovo laptop-0xFFFFFFFFC0000005


  1. Posts : 2
    Win7 Professional 64-bit v1.09.00
       #1

    BSOD on Lenovo laptop-0xFFFFFFFFC0000005


    Hi Team,
    I am getting this error 0xFFFFFFFFC0000005 in BSOD. Please find attached the logs from DM log collector. Could you please assist/suggest me on the same on what could be wrong.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    What antivirus are you using?

    Install all updates including service pack one: Learn how to install Windows 7 Service Pack 1 (SP1)

    But before that run SFC scan

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:


     Clean boot


    Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

    Make scans with the following:

    Kaspersky TDSSKiller

    ESET online scanner:

    Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

     Hard Drive Diagnostics


    • Double click and open my computer.
    • Right click on desired drive and hit properties.
    • Click on tools tab and Check now.


    Read complete instructions on the tutorial: Disk Check

    Other Tests:
     



      My Computer


  3. Posts : 2
    Win7 Professional 64-bit v1.09.00
    Thread Starter
       #3

    Thanks for the response Koolkat77. I did SFC /scannow, everything came up clean with no issues. I am using Symantec Endpoint Protection av. I did a HDD test earlier but would do it again and would update here if it is faulty. I did update the display driver from the Lenovo site yesterday just to check if that helps. No BSOD coming now,but would let you know if I get any related errors again. Thanks again for your help.Much appreciated All the best for your exams :)
      My Computer


 

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