BSOD every time I turn off my computer


  1. SwampballSally
    Posts : 4
    Windows 7 Home Premium 64bit
       New #1

    BSOD every time I turn off my computer


    Same thing when I attempt to restart it. It also gives me the BSOD every now and then (about once a week) upon start up. It runs pretty fine other than that, so I'm not sure what other info to give.
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Please check in TaskManager.....is there a file called conhost.exe active? Id so, right-click on it and display the Properties of that file. Post a screen capture image of that here please.
      My Computer
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  4. SwampballSally
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #3

    It is running; but when I right-click, then click properties, nothing happens. No timer or anything. Still nothing when I click Open File Location
      My Computer
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  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    Please scan your system with the ESET on-line scanner, and report back any items removed/placed in quarantine:

    Free Virus Scan | Online Virus Scanner from ESET
      My Computer
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  7. SwampballSally
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #5

    Code:
    C:\Users\All Users\InstallMate\{9B841ABD-6585-4DBD-AF56-2DA74067384B}\Custom.dll    Win32/InstalleRex.M potentially unwanted application    
C:\Users\All Users\Soda PDF 3D Reader\Installation\Soda_PDF_3D_Reader_Installer.exe    a variant of Win32/InstallIQ.A potentially unwanted application    
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Application Updater\ApplicationUpdater.exe.vir    a variant of Win32/Toolbar.Widgi.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Common Files\spigot\Search Settings\SearchSettings.exe.vir    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Common Files\spigot\Search Settings\SearchSettings64.exe.vir    a variant of Win64/Toolbar.Widgi.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Common Files\spigot\Search Settings\wth165.dll.vir    a variant of Win32/Toolbar.Widgi.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Common Files\spigot\Search Settings\wthx165.dll.vir    a variant of Win64/Toolbar.Widgi.B potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir    Win32/Toolbar.Conduit.Y potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\ConduitEngine\ConduitEngine.dll.vir    a variant of Win32/Toolbar.Conduit.B potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\PriceGong\2.1.0\FF\components\PriceGongFF.dll.vir    a variant of Win32/PriceGong.A potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\YTD Toolbar\FF\components\ytdToolbarFF.dll.vir    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\YTD Toolbar\IE\7.5\ytdToolbarIE.dll.vir    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Microsoft\Windows\Start Menu\Programs\Hotbar\About Hotbar.lnk.vir    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Microsoft\Windows\Start Menu\Programs\Hotbar\Hotbar Customer Support Center.lnk.vir    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Microsoft\Windows\Start Menu\Programs\Hotbar\Hotbar Games!.lnk.vir    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Microsoft\Windows\Start Menu\Programs\Hotbar\Hotbar Videos!.lnk.vir    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\Program Files (x86)\WS_x64.Enabler    a variant of Win64/SProtector.A potentially unwanted application    deleted (after the next restart) - quarantined
C:\Program Files (x86)\NCH Software\Doxillion\doxillion.exe    a variant of Win32/Toolbar.Conduit.H potentially unwanted application    deleted - quarantined
C:\Program Files (x86)\NCH Software\Doxillion\doxillionsetup_v1.08.exe    a variant of Win32/Toolbar.Conduit.H potentially unwanted application    deleted - quarantined
C:\Program Files (x86)\NCH Software\Doxillion\uninst.exe    a variant of Win32/Toolbar.Conduit.H potentially unwanted application    deleted - quarantined
C:\ProgramData\InstallMate\{9B841ABD-6585-4DBD-AF56-2DA74067384B}\Custom.dll    Win32/InstalleRex.M potentially unwanted application    deleted - quarantined
C:\ProgramData\Soda PDF 3D Reader\Installation\Soda_PDF_3D_Reader_Installer.exe    a variant of Win32/InstallIQ.A potentially unwanted application    deleted - quarantined
C:\TDSSKiller_Quarantine\02.08.2014_11.50.05\mbr0000\tdlfs0000\tsk0003.dta    a variant of Win32/Rootkit.Kryptik.NH trojan    cleaned by deleting - quarantined
C:\Users\Owner\AppData\Roaming\0D0S1L2Z1P1B0T1P1B2Z\Codec Pack Packages\uninstaller.exe    Win32/InstallCore.AZ potentially unwanted application    deleted - quarantined
C:\Users\Owner\Desktop\watchdogscrack\Watch Dogs\bin\Watch_Dogs.exe    a variant of Win32/Packed.VMProtect.ABD trojan    cleaned by deleting - quarantined
C:\Users\Owner\Desktop\?\Folders\CAVA\freefileviewer_730.exe    a variant of Win32/InstallIQ.A potentially unwanted application    deleted - quarantined
C:\Users\Owner\Documents\YouTubeDownloaderSetup272.exe    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\Users\Owner\Downloads\YouTubeDownloaderSetup33.exe    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\Users\Owner\Downloads\zipsetup.exe    a variant of Win32/Toolbar.Conduit.H potentially unwanted application    deleted - quarantined
C:\Users\Owner\Downloads\Music\YouTubeDownloaderSetup261.exe    a variant of Win32/Toolbar.Widgi potentially unwanted application    deleted - quarantined
C:\Users\Owner\Downloads\Watch Dogs PC full game ^^nosTEAM^^\Watch Dogs nosTEAM.part1.exe    a variant of Win32/Packed.VMProtect.ABD trojan    deleted - quarantined
    Last edited by derekimo; 06 Jan 2015 at 02:33.
      My Computer
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  8. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #6

    Are you still getting BSOD's now? I'll get a security person to have a look at this in more detail for you.
      My Computer
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  10. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #7

    Download DDS from one of these links:
    DDS.com
    DDS.pif

    • Disable any script blocking protection
    • Double click the dds icon to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt <--- will be minimized in the task tray
    • Save both reports to your desktop.


    Include the contents of both logs in your next post.
    The scan will instruct you to post Attach.txt as an attachment.
      My Computer
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  11. SwampballSally
    Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       New #8

    @Golden Yes I still am getting BSOD every time I power down.
      My Computer
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