Random BSOD


  1. Posts : 4
    Windows 7 64 bit
       #1

    Random BSOD


    Hi
    any help would be great fully appreciated.

    Having random BSOD's, can go several weeks without any then get a spate of them all together like the last few days when i have had the following

    0x0000001A
    0x0000003B
    0x0000001E
    0x00000024

    Thought it was memory a few months back so bought 2 new identical sticks but still getting the BSOD.

    Many Thanks

    David
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The zip you uploaded does not contain any crash dump.

    Follow it: Dump Files - Configure Windows to Create on BSOD
    Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

    Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    Dont run any disc cleanup tool before you upload another zip.

    *** Such random codes are a strong indicator of some memory related issue. Test your RAM modules for possible errors.You have changed it, but still the test is highly needed.
    Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    It would be the best if you take a camera snap of the memtest86+ screen before you close the program and let us see it.
      My Computer


  3. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #3

    Hi Arc
    Sorry about that for some reason it would not let me open or save minidumps when i original folder, worked fine when i copied them to another folder.

    I already had a good few minidumps so have attached them but still did what you said.

    I will also do some memory testing.

    Dave
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    OK, let us know about the memtest86+. :)
      My Computer


  5. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #5

    Hi Arc
    sorry for the delay have had loads of problems with the pc
    could not get it to boot.
    had to take 1 stick of memory out, leaving just the 1 (2 gig) stick in dimm_B1
    got into windows created memtest cd, rebooted and ran mem test see (photo 1) - all ran fine.
    then tried booting with same stick in Dimm a1 - could not get it to boot
    took that stick out and replaced with the other and ran memtest (see photo 2) - errors
    put both stick back in and pc booted this time
    Ran memtest for nearly a full day (12 passes) - no problems found. (see photo3)
    then reloaded windows, started firefox and after a few minutes screen went blank
    had to reboot - asus express gate then stopped, so switched off/on
    BIOS mesaage came up - please enter setup or recover bios settings -went into bios hit save and exit
    Windows started but it has took me 3 attempts to type this message to you as the pc has kept freezing.
    i have now taken the memory stick out of slot A1 and this has now allowed me get this message sent to you.

    I do not have a clue what the issue is, either driver, faulty memory or duff motherboard and at my wits end.

    Any help would be appreciated

    David
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    I do not have a clue what the issue is, either driver, faulty memory or duff motherboard and at my wits end.
    No, not a driver. It is either the RAM stick or a DIMM slot.

    Can you borrow some RAM from family or friends, for a few days, say a week? If you can, apply it and see how it goes over a week.

    If it is good, we can blame our existing RAM. But if nothing changed, we have to blame the board.
      My Computer


  7. Posts : 4
    Windows 7 64 bit
    Thread Starter
       #7

    Hi Arc

    this is new RAM, changed it just before xmas as i was getting occasional BSOD before then.
    system can go fine for a few weeks without any issues then it plays up again :-(

    That would look like the board then :-(

    thanks

    David
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Did you test the previous RAM too?

    Asking because a brand new RAM also can be faulty.
      My Computer


 

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