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Random Microsoft-Windows-Kernel-Power BSOD
Please help/guide me.
Please help/guide me.
Hello.
Seen this error happen allot with BitDefender present.
Please remove BitDefender for testing purpose.Code:Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\admin\Downloads\New folder\SHARMA-PC-Mon_29_12_2014__63541_66\122914-8954-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506 Machine Name: Kernel base = 0xfffff800`03c51000 PsLoadedModuleList = 0xfffff800`03e94890 Debug session time: Mon Dec 29 02:30:58.806 2014 (UTC + 6:00) System Uptime: 0 days 0:01:41.945 Loading Kernel Symbols ............................................................... ................................................................ ................................ Loading User Symbols Loading unloaded module list ......... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 4A, {76d7132a, 2, 0, fffff88005854b60} Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 ) Followup: MachineOwner --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_GT_ZERO_AT_SYSTEM_SERVICE (4a) Returning to usermode from a system call at an IRQL > PASSIVE_LEVEL. Arguments: Arg1: 0000000076d7132a, Address of system function (system call routine) Arg2: 0000000000000002, Current IRQL Arg3: 0000000000000000, 0 Arg4: fffff88005854b60, 0 Debugging Details: ------------------ PROCESS_NAME: vsserv.exe BUGCHECK_STR: RAISED_IRQL_FAULT FAULTING_IP: +0 00000000`76d7132a ?? ??? CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff80003cc6169 to fffff80003cc6bc0 STACK_TEXT: fffff880`05854928 fffff800`03cc6169 : 00000000`0000004a 00000000`76d7132a 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`05854930 fffff800`03cc60a0 : 00000000`00000ae0 fffff880`05854b60 00000000`00000000 fffff800`03fb1283 : nt!KiBugCheckDispatch+0x69 fffff880`05854a70 00000000`76d7132a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x245 00000000`22eff728 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d7132a STACK_COMMAND: kb FOLLOWUP_IP: nt!KiSystemServiceExit+245 fffff800`03cc60a0 4883ec50 sub rsp,50h SYMBOL_STACK_INDEX: 2 SYMBOL_NAME: nt!KiSystemServiceExit+245 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 53b9f073 FAILURE_BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245 BUCKET_ID: X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245 Followup: MachineOwner ---------
Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.
Also uninstall your existing Antivirus software before you install MSE.
Good and Free system security combination.
WarningDo not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Clean boot
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
- Click on the
- Type CMD on Search
- Left click and Run as Administrator
- Type SFC /scannow
Full tutorial here:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it.
Hard Drive Diagnostics
- Double click and open my computer.
- Right click on desired drive and hit properties.
- Click on tools tab and Check now.
Read complete instructions on the tutorial: Disk Check
Other Tests: