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Windows 7: BSOD when Desktop shows on startup, error 0x0000051

30 Dec 2014   #1

window 7 64bit
BSOD when Desktop shows on startup, error 0x0000051

I found out that it was a driver issue but i have been unable to find out which one can someone help me? I can access safe mode & safe mode with networking. The crash occurs after the desktop has shown up but drivers and programs are still being loaded. below is my dmp files

My System SpecsSystem Spec
30 Dec 2014   #2
Microsoft MVP

Windows 7 Ult. x64

*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 51, {1, fffff8a000d3f010, 9beb000, 374}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+9d9a )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Something has gone badly wrong with the registry.  If a kernel debugger
is available, get a stack trace. It can also indicate that the registry got
an I/O error while trying to read one of its files, so it can be caused by
hardware problems or filesystem corruption.
It may occur due to a failure in a refresh operation, which is used only
in by the security system, and then only when resource limits are encountered.
Arg1: 0000000000000001, (reserved)
Arg2: fffff8a000d3f010, (reserved)
Arg3: 0000000009beb000, depends on where Windows bugchecked, may be pointer to hive
Arg4: 0000000000000374, depends on where Windows bugchecked, may be return code of
	HvCheckHive if the hive is corrupt.

Debugging Details:




PROCESS_NAME:  sftlist.exe


ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80004a00158 to fffff800046cfbc0
Have you tampered with the registry recently?

Start Menu\Programs\Advanced SystemCare 8	Public:Start Menu\Programs\Advanced SystemCare 8	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
You have a few programs installed that are known to cause all sorts of problems, many culminating in BSOD's. The best advice I can give you is to:

1. Perform a System Restore to a point prior to the installation of the software listed above, or
2. In Safe Mode, attempt to uninstall the software listed above

Failing that, try a Startup Repair from a Windows 7 DVD:
Startup Repair

I notice you also appear to have 2 antivirus products installed, which could be conflicting with one another.

Start Menu\Programs\Kaspersky Internet Security	Public:Start Menu\Programs\Kaspersky Internet Security	Public
Start Menu\Programs\McAfee Security Scan Plus	Public:Start Menu\Programs\McAfee Security Scan Plus	Public
I suggest removing one of them - remove MaCrapee.
My System SpecsSystem Spec
30 Dec 2014   #3

window 7 64bit

I haven't tampered with registry, I know better than to do that. The mcaffee i have no idea when that got on i haven't used that on my pc since 2011 and i made sure to remove it. I have got rid of iorbit now.

edit: I got mcaffee with the pc.
My System SpecsSystem Spec

30 Dec 2014   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

It probably got installed when updating either Java or Flash...

You should run the McAfee cleanup tool.

Download the McAfee removal tool from:

Click Save, and save the file to a folder on your computer.
Navigate to the folder where you saved the file.
right-click on MCPR.exe and select 'Run as Administrator' to run the removal tool.

when complete, reboot.
My System SpecsSystem Spec

 BSOD when Desktop shows on startup, error 0x0000051

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