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Windows 7: BSOD STOP: 0x00000124. Happens 2x a day, Normally Without Provocation

31 Dec 2014   #11
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hi. I believe it's an. HP Pavilion dm1 Notebook PC


My System SpecsSystem Spec
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31 Dec 2014   #12
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Please remove the PID number
My System SpecsSystem Spec
31 Dec 2014   #13
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

I removed it. From the last dump report, is there anything that you recommend I try?

Thank you.
My System SpecsSystem Spec
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31 Dec 2014   #14
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

If that is your notebook, and the correct driver, you do have switchable graphics, and that driver was supposed to cure the driver. The last dump file was no different than most of the rest, it's still blaming the AMD driver.
My System SpecsSystem Spec
31 Dec 2014   #15
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

How can I find out the exact model? I think it's available in the bios information, right?

Is there anything else that you'd recommend I try to correct the problem?

Thank you.
My System SpecsSystem Spec
31 Dec 2014   #16
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Click the start button, type device manager in the search box, click on the device manager entry that appears, click the arrow next to Display Adapters and tell me what is there.
My System SpecsSystem Spec
31 Dec 2014   #17
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

It says AMD Radeon HD 6310 Graphics
My System SpecsSystem Spec
31 Dec 2014   #18
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

That's the on CPU graphics
My System SpecsSystem Spec
31 Dec 2014   #19
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Do you have a CPU temp monitoring program? If you do, tell me the temps you are seeing with it.
My System SpecsSystem Spec
31 Dec 2014   #20
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Yes Sir, I this is what shows up, please see attached.
My System SpecsSystem Spec
Reply

 BSOD STOP: 0x00000124. Happens 2x a day, Normally Without Provocation




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