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Windows 7: BSOD STOP: 0x00000124. Happens 2x a day, Normally Without Provocation

08 Jan 2015   #41
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

This is what the dump file says

Code:
 atikmpag
start             end                 module name
fffff880`02841000 fffff880`028d7000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Thu Nov 20 20:08:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



My System SpecsSystem Spec
.
08 Jan 2015   #42
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

After installing SP1 and the updates, let's wait and see what happens.
My System SpecsSystem Spec
09 Jan 2015   #43
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

And please dont upload any more crash dumps before installing Service Pack 1. There is no valid point to test those.
My System SpecsSystem Spec
.

12 Jan 2015   #44
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hi. i don't want to get ahead of myself, but it seems that the Windows Updates have fixed the BSOD issue.

I'm not sure if I should close this thread and start another but I've noticed 3 issues since the Updates have been installed.

1) COM Surrogate error when I try to open any pictures
2) Windows Explorer error when I try to access a system folder
3) I can't open Skype without it automatically closing

Any thoughts on this?

Obviously even with these issues above, it's a major improvement over having my computer randomly shut off 1-2x every 24 hours.

Thank you.
My System SpecsSystem Spec
12 Jan 2015   #45
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hi. I spoke too soon. About 10 minutes ago, it gave me the BSOD.

Big bummer. I've dedicated so much time into this. I'm attaching the latest report.

If we are unable to fix it, then it may be best for me to get a new one. This is becoming so frustrating :-(
My System SpecsSystem Spec
12 Jan 2015   #46
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
3DFE07AAA0B32A309ED9547B543D5CA16227B004._service_run    "c:\program files (x86)\google\chrome\application\chrome.exe" --type=service    David-HP\David    HKU\S-1-5-21-3448253831-3750626505-1794462059-1002\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Remove this above entry from startup and see how it goes.

_______________________________________________________
Code:
BugCheck 124, {0, fffffa800356b038, b6000000, 10015}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
PROCESS_NAME:  chrome.exe
My System SpecsSystem Spec
12 Jan 2015   #47
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Ok, unfortunately the BSOD happened again about 15 minutes ago so it's not solved :-(
My System SpecsSystem Spec
12 Jan 2015   #48
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hi. I have disabled 3DFE07AAA0B32A309ED9547B543D5CA16227B004._service_run from Startup.

Please let me know if you'd like me to delete it, or if disabling it is good enough.

I'll keep you updated. Also, I want to thank everyone who helps. I take my computer for granted and expect it to work because I spend so much time on it. This situation has been very stressful for me and every time I receive a followup, it helps me feel better because I think that there's a possibility that we'll be able to fix this.

I appreciate the help so much, and I'm sure that other people do too. Thank you for helping
My System SpecsSystem Spec
13 Jan 2015   #49
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

If you want, you may delete it.

I am behind it, because most of the BSODs occur saying Chrome is running in the background. But Chrome itself does not have anything that should do it. It does not match with all of your descriptions, too.

So better not let Chrome to run in the background always. That's meaningless.

If it BSODs again, we will need to rethink about the issue.
My System SpecsSystem Spec
13 Jan 2015   #50
SavingHumanity

Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
 
 

Hi. I had two BSOD today. One when I was working in Chrome and another when I left my computer idle and went to run an errand.

I'm attaching the big file (I'm not sure if this is helpful anymore or if simply the latest dump files).

Hopefully we can find a solution
My System SpecsSystem Spec
Reply

 BSOD STOP: 0x00000124. Happens 2x a day, Normally Without Provocation




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