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Windows 7: Trying to install games from steam,then ive got bluescreen!

05 Jan 2015   #1

Windows 7 Home Premium x64
Trying to install games from steam,then ive got bluescreen!

I have made a rarfile I have uploaded with this thread

My System SpecsSystem Spec
07 Jan 2015   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to the forum.


Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\YUSRA\Downloads\SF_05-01-2015\010515-34538-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02a56000 PsLoadedModuleList = 0xfffff800`02c99890
Debug session time: Mon Jan  5 18:23:55.341 2015 (UTC + 6:00)
System Uptime: 0 days 0:23:25.216
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa8008ab3e50, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35084 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    # Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
	contains the address of the PFN for the corrupted page table page.
	On a 32 bit OS, parameter 2 contains a pointer to the number of used
	PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8008ab3e50
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:

OVERLAPPED_MODULE: Address regions for 'nvlddmkm' and 'nvlddmkm.sys' overlap

BUGCHECK_STR:  0x1a_41790



PROCESS_NAME:  svchost.exe


ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) x86fre

LAST_CONTROL_TRANSFER:  from fffff80002b3cd50 to fffff80002acbbc0

fffff880`0ba57818 fffff800`02b3cd50 : 00000000`0000001a 00000000`00041790 fffffa80`08ab3e50 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0ba57820 fffff800`02ab83df : fffffa80`00000000 00000000`1da6ffff 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x35084
fffff880`0ba579e0 fffff800`02acae53 : ffffffff`ffffffff 00000000`0242f1a8 00000000`0242f1a0 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
fffff880`0ba57ae0 00000000`771c149a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0242f168 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771c149a


nt! ?? ::FNODOBFM::`string'+35084
fffff800`02b3cd50 cc              int     3


SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+35084

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


IMAGE_VERSION:  6.1.7601.18409

FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084

BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+35084


FAILURE_ID_HASH_STRING:  km:x64_0x1a_41790_nt!_??_::fnodobfm::_string_+35084

FAILURE_ID_HASH:  {f6a6ed79-e275-9f8c-d5a4-3a37a32b0b4e}

Followup: MachineOwner

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
My System SpecsSystem Spec
08 Jan 2015   #3

Windows 7 Home Premium x64

Okej thank you! I will do as you say...
My System SpecsSystem Spec

08 Jan 2015   #4

Windows 7 Professional 64-bit

Guys, Gals, if the memory sticks report AOK, could it be that particular game[s], during install attempt, make a "give me this or that" call to video, and the video card cannot grant that particular request -- could that cause a BSOD? I ask this because some time back, something similar happened to me. And, once I gave up on the particular install -- no more BSOD.
My System SpecsSystem Spec
10 Jan 2015   #5

Windows 7 Home Premium x64

Now i have run memtest and it show that 1 memory and 3 memoryslot was broken,so I have to buy a new motherboard
My System SpecsSystem Spec
10 Jan 2015   #6

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

that's sad
My System SpecsSystem Spec
10 Jan 2015   #7
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

If I may.

It's very very unusual that 3 memory slots on the motherboard be bad at the same time.

You have a quality motherboard and ram.

If it was my computer I would use a quality known good ram module and test each slot in the motherboard again. Making sure it was seated properly.

What cpu cooler are you using?

I have seen a cpu cooler tighten to much and warping the motherboard and causing bad ram slots. Loosing the fasteners solved the problem.

How long has this build been running properly with the hardware you are using now?

I hope I haven't got in the way.
My System SpecsSystem Spec
11 Jan 2015   #8

Windows 7 Home Premium x64

Yes it is,but now I run two of my ram at memorybank 2 and 4 and it looks it work but I think I have to change my motherboard because I cant run 4 slot of memory now. I use a Antec Khuler H2O 620. First time were when I put an ssd into the computer,then one memory was broken. Later I have formated my computer and when I have installed everything I decided to start a game in Steam,then I got bluescreen.
My System SpecsSystem Spec

 Trying to install games from steam,then ive got bluescreen!

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