Crash during gaming but no bsod


  1. Posts : 5
    windows 7 ultimate 64bit
       #1

    Crash during gaming but no bsod


    Hello,
    I had a bsod yesterday whilst gaming and followed your instructions concerning the set up of sf diagnostics and crash dump files etc.
    however, my laptop is now crashing with no bsod. I am just getting a complete power down and the laptop is turning off. Usually with the bsod it reboots but It's remaining off now.
    I had a problem with a previous laptop and you guys where great.
    Any help you can offer is greatly appreciated, many thanks
    Dave
      My Computer


  2. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #2

    A complete shut down with no error, at least off the top of my head, sounds like an overheating problem.
      My Computer


  3. Posts : 5
    windows 7 ultimate 64bit
    Thread Starter
       #3

    could it have something to do with the ac adapter perhaps? that's a little warm. I'll try gaming without it
      My Computer


  4. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #4

    No, the AC adapter shouldn't have anything to do with it, per my experience the power brick is always warm.
      My Computer


  5. Posts : 5
    windows 7 ultimate 64bit
    Thread Starter
       #5

    Ok. is there a way of fixing the overheating issue?
      My Computer


  6. Posts : 5
    windows 7 ultimate 64bit
    Thread Starter
       #6

    Hi Shadow,
    Having looked at other heating posts I am convinced you are correct (as you probably already knew).
    I have downloaded and run the SpeedFan program and the gpu is at 57c with a little red warning flame.
    I am only running internet explorer while I get this reading.
    Is there a way to fix this or do I need a new gpu?
      My Computer


  7. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #7

    If you are an advanced user, you can always open up the laptop and clean out the fans, using canned air or however you feel most comfortable. Otherwise I would suggest investing in a cooling pad for your laptop that will help push air through the system and keep it all cool, this option has prolonged the life of a couple old laptops I use just for fun.

    Something like this will do just fine:

    Amazon.com: Cooler Master NotePal X-Slim Ultra-Slim Laptop Cooling Pad with 160mm Fan (R9-NBC-XSLIA-GP): Computers & Accessories
      My Computer


  8. Posts : 5
    windows 7 ultimate 64bit
    Thread Starter
       #8

    Fantastic, Thank you so much for your help.
      My Computer


  9. Posts : 225
    Microsoft Windows 10 Professional 64-bit
       #9

    davejhill14 said:
    Fantastic, Thank you so much for your help.
    You're very welcome!
      My Computer


 

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