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Windows 7: BSOD bug check 0x000000c5

05 Jan 2015   #1
bonius

Windows Home Premium 64bit
 
 
BSOD bug check 0x000000c5

Hello everyone, hoping someone can help me with my problem.


BSOD is happening when I play Hearthstone for now. I've ran Memtest, Western Digital Data LifeGuard Diagnostics and other stuff in the past week and all come back clean.


Thanks for taking the time to have a look and I hope one of you can help me, I've tried a lot of things but I cannot find the cause.

Take it easy.


My System SpecsSystem Spec
.
05 Jan 2015   #2
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Hello, bonius. I will try to help you. You only had 1 dump file dated today.

The dump file blames

Code:
networx
start             end                 module name
fffff880`01f23000 fffff880`01f36000   networx  T (no symbols)           
    Loaded symbol image file: networx.sys
    Image path: networx.sys
    Image name: networx.sys
    Timestamp:        Wed Jul 23 08:03:28 2014 (53CFB2A0)
    CheckSum:         00015894
    ImageSize:        00013000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try to find an updated driver at http://www.softperfect.com/products/networx/

Also listed was
Code:
nvlddmkm
start             end                 module name
fffff880`0f644000 fffff880`10324000   nvlddmkm   (deferred)             
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Nov 12 14:51:31 2014 (5463C853)
    CheckSum:         00CA4D59
    ImageSize:        00CE0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which id your graphics driver and could be a victim of the BSOD and not the cause. If you want to try and update that driver, please try this way NVIDIA Drivers - Avoid Problems

Let us know how that works out.
My System SpecsSystem Spec
06 Jan 2015   #3
bonius

Windows Home Premium 64bit
 
 

Hey essenbe,

First of all thanks for the reply.

Networx was up to date already so I decided to just uninstall it. My graphics driver was also up to date but I followed the steps your link provided to do a clean install anyway.

There was only one dump file because I had archived the other ones after my computer stopped BSODing, which was right before Christmas. I had updated drivers, checked everything and it seemed to be running okay but I'll include the old dump files here(if they're even relevant now) they range from May-December 2014. I had reinstalled my operating system in May.

I'll let you know if it BSOD's again but I'm not sure when that'll be.
My System SpecsSystem Spec
.

06 Jan 2015   #4
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

I don't know if they are relevant to your current problems or not. But, sometimes a series of BSODs establishes a pattern that can point to a specific problem. Sometimes a driver being up to date, has little bearing on the problem. Some drivers and the program they are associated with will cause a BSOD by their mere presence. Drivers and some programs just simply do not get along.
My System SpecsSystem Spec
11 Jan 2015   #5
bonius

Windows Home Premium 64bit
 
 

Don't seem to be suffering from crashes anymore so I marked it as solved.

Thanks for the help!
My System SpecsSystem Spec
11 Jan 2015   #6
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Good to hear it. I hope your good fortune continues.
My System SpecsSystem Spec
Reply

 BSOD bug check 0x000000c5




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