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Windows 7: BSOD & Freezes

05 Nov 2009   #1

Windows 7 x86
BSOD & Freezes

I have attached my minidump folder in zip format.

At random times I would hear a click stemming from the computer (i suspect HDD) and then computer would freeze for maybe 20-30 seconds and even longer depending on my luck. After the freeze, it would fast-forward to its current screen (for something like World of Warcraft). Occasionally it would crash without with or without hearing any clicks. I seem to notice it happens more frequently while playing WoW. Below are the system specs and its also included in the Dxdiag attachment.

Time of this report: 11/3/2009, 16:13:31
Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 08/24/06 14:44:22 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2 CPUs), ~2.1GHz
Memory: 4096MB RAM
Disk Drive: 1 TB ST31000528AS ATA Device
Available OS Memory: 3200MB RAM
Page File: 2653MB used, 3741MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

My System SpecsSystem Spec
05 Nov 2009   #2

7600.20510 x86

Hi. Please fill in your system specs as it would help the talented members go a long way to helping with your issue. ty

Based on your description, I can suggest that you try running in default high performance mode as your power option. Disabling/closing all unnecessary applications when playing a game is wise.
My System SpecsSystem Spec
05 Nov 2009   #3
Microsoft MVP


I assume that this is a Desktop computer (but you know the saying about "ass-u-me") - so, if I'm mistaken, please let me know.

Please update this driver as it's known to cause issues in Windows 7:
ASACPI.sys Thu Aug 12 22:52:52 2004
This is a driver available at the Asus website under the Utilities or Other heading for your motherboard. Please get the Windows 7 version of:
AINap (or something similar with "nap" in the name)

Then, after installing it, check the date stamp on ASACPI.SYS in the C:\Windows\System32\Drivers directory.

Then please monitor for BSOD's, and post the next one that you get.
My System SpecsSystem Spec

05 Nov 2009   #4

Windows 7 x86

You are correct, it is a desktop computer.

However I am not able to see the files you mentioned on their website. If I choose "Others" as my OS (as I don't see Win 7), I see nothing much to download except BIOS updates. Am I supposed to choose Vista 32-bit?
My System SpecsSystem Spec
05 Nov 2009   #5
Microsoft MVP


What is the exact model of your motherboard?
There are some mobo's that don't have Win7 drivers - and this makes things a bit dicey for you as you won't be able to use the ATK0100 device (related, I believe, to some of the ACPI functions of your mobo).
My System SpecsSystem Spec
05 Nov 2009   #6

Windows 7 x86

just plain ol' "P5LD2", not P5LD2 Deluxe or P5LD2 SE or any other extensions.
My System SpecsSystem Spec
06 Nov 2009   #7

Windows 7 x86

Hi there, just wondering if there is a solution and/or possible updates as the BSODs are still occurring.
I was thinking as a worst case scenario that I may need to purchase a new motherboard that supports windows 7?
My System SpecsSystem Spec

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